Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Resume and cover letter: operations coordinator
Resume (excerpt)
Daniel Moreno
Operations Coordinator · Riverton · [phone] · [email]
Summary Operations professional with 6 years running daily logistics for a 120-seat restaurant group. Schedules teams of up to 35 people, manages supplier deliveries and cut stock waste by 18%. Looking to bring this hands-on coordination experience to a delivery and freight team.
Experience
Assistant General Manager, Harbour Kitchen Group · 2021–present
- Coordinated 40+ supplier deliveries a week across 3 sites; built a shared delivery calendar that cut missed or late deliveries from 9 to 2 per month.
- Introduced weekly stock counts and par levels, reducing food waste by 18% in the first year.
- Built rotas for 35 staff with shift-planning software, keeping overtime under 5% of hours.
- Trained 4 shift leads to handle opening and closing checklists independently.
Shift Manager, Harbour Kitchen Group · 2019–2021
- Ran service for up to 260 covers a night and handled supplier issues on the spot.
Skills: scheduling and rota planning · inventory control · supplier coordination · Excel (pivot tables, lookups) · shift-planning software · team training
Education: Diploma in Hospitality Management, Riverton College, 2018
Cover letter
Dear Hiring Team at Northbridge Freight,
I'm applying for the Operations Coordinator role. For the past six years I've kept a busy restaurant group running on time, and much of that work was logistics: getting the right goods to three sites, on schedule, with the right people ready to receive them.
Your vacancy mentions route planning, driver scheduling and supplier communication. At Harbour Kitchen Group I coordinate more than 40 deliveries a week and plan rotas for 35 people. When late deliveries became a problem, I set up a shared calendar with suppliers and cut missed slots from nine a month to two. I'd like to apply the same approach to your delivery schedules.
I'm comfortable with Excel and scheduling software and learn new systems quickly. I'd welcome the chance to discuss how my experience could support your operations team.
Kind regards, Daniel Moreno
Client: Daniel Moreno, moving from hospitality management into logistics. Target vacancy: Operations Coordinator at Northbridge Freight, a regional delivery company.
The client and all details are made up.
About this service
Australian employers expect a resume of two to four pages with a career summary, key skills, detailed experience and referees, written in Australian spelling and without a photo or date of birth. Government and many health and education jobs also ask for responses to key selection criteria, or a one to two page pitch, and that is where most applicants lose points. We write the resume and the criteria responses using the STAR method, with examples drawn only from your real experience.
What is included
- What you getAn Australian-format resume text, plus a cover letter and selection criteria responses or a pitch in the higher packages. You get it as text on the order page and as a Word (.docx) or PDF file.
- Australian formatSummary, skills, experience, referees
- Australian spellingOrganisation, programme, licence
- Selection criteriaSTAR answers for each criterion
- Pitch statementWhen the ad asks for one instead
- Work rightsStated clearly if you want
How it works
- 1BriefYou send your history and the job ad
- 2MappingWe match your examples to criteria
- 3WritingWe write the resume and responses
What we need from you
Your work history, the job ad and its selection criteria, your visa or work rights, referees you can name and examples of your achievements.
We will ask you:
- Which role and sector are you applying for?
- Does the ad list selection criteria or ask for a pitch?
- What is your visa or work rights status?
- Who can act as your referees?
Compare packages
| Packages | BasicAustralian resume$15 | StandardResume, cover letter, up to 4 criteria$29 | PremiumResume, cover letter, up to 8 criteria$55 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Resume | Yes | Yes | Yes |
| Cover letter | No | 1 | 1 |
| Selection criteria responses | No | up to 4 | up to 8 |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
How long should an Australian resume be?
Usually two to four pages. A one-page US-style resume often looks too thin to Australian recruiters.
What is the STAR method?
Situation, Task, Action, Result: each criterion is answered with a real example in that order, which is what selection panels score.
The ad asks for a one-page pitch instead of criteria. Is that covered?
Yes. In Standard and Premium the pitch replaces the criteria responses and covers the same capabilities.