Testimonial video planSocial Media Video Scripts

Testimonial video questions and script outline

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  • If you do not respond within 3 days of delivery, the work is accepted automatically.
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Testimonial video questions and script outline

Example result

Example for the Standard package

Explainer video script: a meal-prep delivery service

Scene breakdown

#TimeOn screenVoice-over / dialogue
10:00–0:08Hook. A fridge door opens: half a lemon, ketchup, one sad egg."It's 8 pm. You've worked ten hours. And this is dinner."
20:08–0:20Montage: delivery app scrolling, greasy takeaway bag, receipt total $34."So you order takeaway. Again. It costs too much, and you still feel tired after it."
30:20–0:35Logo reveal. Bright kitchen, a chef plating a bowl."GreenBox Kitchen cooks real food for your week — fresh, balanced, and ready in three minutes."
40:35–1:00Phone screen: choosing 5 meals from a weekly menu."Every Thursday you pick your meals for next week. Spicy, vegetarian, high-protein — mix whatever you like."
51:00–1:20Courier at a door on Sunday, cooler bag handed over."On Sunday we deliver everything chilled, in one bag, in a two-hour slot you choose."
61:20–1:40Microwave timer: 3:00. Steam, a fork digs in."On a weeknight, it's three minutes from fridge to plate. No shopping, no washing up."
71:40–2:00Text cards: "From $9.50 a meal", "Skip any week", "Recyclable packaging"."Meals start at $9.50. Skip or pause any week. And every container goes in your recycling bin."
82:00–2:15Customer (actor) at a desk, smiling.Priya: "I stopped stressing about dinner. And I've saved about $200 a month."
92:15–2:30CTA. Fridge from scene 1, now full of labelled boxes. Website and code on screen."Your first week is 30% off with code FIRSTBOX. GreenBox Kitchen — dinner, sorted."

Production notes

  • Total runtime: ~2:30 at a relaxed reading pace (about 300 words)
  • Scenes 1 and 9 use the same fridge for a before/after payoff
  • Scene 8 can be replaced with a real customer review if you have one
  • Music: light, upbeat acoustic; drop it out on the hook line in scene 1

Title ideas

  1. What's in your fridge at 8 pm? | GreenBox Kitchen
  2. Real dinners in 3 minutes — how GreenBox Kitchen works
  3. Stop ordering takeaway: a week of meals, delivered

Short cut-down (15 seconds, bonus)

Scene 1 → scene 6 → scene 9 with the line: "Ten-hour day? Dinner's three minutes away. GreenBox Kitchen."

Client: GreenBox Kitchen, a local meal-prep delivery service. Format: 2.5-minute explainer for the website and YouTube. Audience: busy professionals 25–40. Tone: warm, quick, a little funny.

The client and all details are made up.

About this service

A good testimonial video cannot be scripted word for word, because customers sound fake reading lines. Instead we write the interview questions that lead a real customer to tell their before, turning point and after story in their own words, and an outline of how the answers become a finished video with b-roll ideas, on-screen text and the order of clips. The questions avoid yes-or-no answers and leading prompts, so the result sounds natural and credible.

What is included

  • What you getAn interview question list with follow-ups, an edit outline with clip order, b-roll and on-screen text, plus 2 title ideas, as text on the order page.
  • Interview questionsOpen, non-leading, in story order
  • Follow-up promptsTo get specifics and numbers
  • Edit outlineBefore, turning point, after
  • B-roll ideasShots that show the result
  • On-screen textName, role and key quote

How it works

  1. 1
    BriefYou describe the product and customer
  2. 2
    QuestionsWe write the interview flow
  3. 3
    OutlineWe map answers to the final cut

What we need from you

Your product or service, who the customer is and what changed for them, where the video will be used, how long it should be and the points you hope the customer will mention.

We will ask you:

  • What do you sell and who is the customer?
  • What changed for the customer after working with you?
  • Where will the video be used?
  • Will you film on site or over a video call?

Compare packages

PackagesBasicUp to 60 seconds$10StandardUp to 3 minutes$20PremiumUp to 3 versions$39
Deadline1 day2 days3 days
Revisions123
Video lengthup to 60 secondsup to 3 minutesup to 8 minutes in total
Versions11up to 3
Edit outlineYesYesYes
Order BasicOrder StandardOrder Premium

Payment protection

You pay when you order, but the money is released only for accepted work.

  • Fixed priceThe package price does not change after you pay.
  • The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
  • Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
  • Free revisionsAsk for changes within your brief as many times as the package allows.
  • Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
  • Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
How it works →

Questions and answers

Can you write what the customer should say?

We do not put words in the customer's mouth. Questions guide them to their own story, which is more honest and usually more convincing.

Do you conduct the interview or edit the video?

No. You get the questions and the edit outline; filming and editing are done by you or your video team.

Can I use it for several customers?

Yes. Premium gives up to 3 versions, for example for different customer types or a long and two short cuts.

Packages
Order · $20· 2 days