Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Subtitles and translation: a 24-minute pottery tutorial
Subtitle rules used
- Up to 2 lines per cue, up to 42 characters per line.
- Each cue stays on screen 1.2 to 6 seconds; reading speed under 17 characters per second.
- Filler words ("um", "you know") and false starts removed; meaning and the teacher's tone kept.
- Speaker labels only when a second voice appears off camera.
- Technical terms checked for consistency: centering, coning, trimming, leather-hard.
English subtitles (fragment)
112
00:07:41,200 --> 00:07:44,050
Before you open the bowl,
the clay has to be perfectly centered.
113
00:07:44,300 --> 00:07:47,900
Brace your left elbow on your knee
and push in with the heel of your hand.
114
00:07:48,100 --> 00:07:51,350
If the clay wobbles against your palm,
it's not there yet.
115
00:07:51,600 --> 00:07:54,800
[STUDENT] How long do I keep pushing?
116
00:07:55,000 --> 00:07:59,400
Until it feels like it's standing still,
even though the wheel is spinning.
Spanish translation (same cues)
112
00:07:41,200 --> 00:07:44,050
Antes de abrir el cuenco,
el barro tiene que estar bien centrado.
113
00:07:44,300 --> 00:07:47,900
Apoya el codo izquierdo en la rodilla
y empuja con la base de la mano.
114
00:07:48,100 --> 00:07:51,350
Si el barro tiembla bajo tu palma,
todavía no está listo.
115
00:07:51,600 --> 00:07:54,800
[ALUMNA] ¿Cuánto tiempo sigo empujando?
116
00:07:55,000 --> 00:07:59,400
Hasta que parezca quieto,
aunque el torno siga girando.
Delivery notes
- Files: clay-corner-first-bowl_en.srt (318 cues), clay-corner-first-bowl_es.srt (318 cues). Timings are identical, so the two tracks can be switched without drift.
- Terms: "leather-hard" translated as dureza de cuero, the term used by Spanish-speaking potters.
- To check: at 14:22 the teacher names a glaze brand quietly; marked as [glaze name] since it's not clearly audible.
Client: Clay Corner, a small pottery studio with a video channel. Video: "Throwing your first bowl", 24 min 10 s. Ordered: English subtitles plus a Spanish translation. Delivered as two SRT files, one per language.
The client and all details are made up.
About this service
Researchers analyze focus groups and user interviews from transcripts: they code themes, pull quotes for the report and go back to the exact moment a participant hesitated. We transcribe your session from a link with product names, features and research terms from your brief spelled right and the time of every line, so each quote can be traced back to the recording. The transcript does not label who is speaking; with the times and your session notes, marking the moderator and participants is quick.
What is included
- What you getA session transcript as plain text in paragraphs, plus SRT and VTT files with the time of every line, in the language of the recording or translated into the one you choose.
- Time of every lineTrace any quote to the recording
- Your product termsFeatures and brands spelled right
- Quote-ready textClean paragraphs for your report
- Timed filesSRT and VTT for clip tools
- TranslationFor sessions in another language
How it works
- 1LinkYou send the session recording
- 2TranscriptWe transcribe it line by line
- 3AnalysisYou code themes and pull quotes
What we need from you
A link to the session recording, its language, the product, feature and brand names to spell exactly, and whether you need a translation.
We will ask you:
- Is it a focus group or a one-on-one interview?
- Which language is spoken, and do you need a translation?
- Which product, feature or brand names come up?
Compare packages
| Packages | BasicRecording up to 10 minutes$12 | StandardRecording up to 30 minutes$25 | PremiumRecording up to 90 minutes$45 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 2 |
| Recording length | up to 10 minutes | up to 30 minutes | up to 90 minutes |
| Files | SRT, VTT and TXT | SRT, VTT and TXT | SRT, VTT and TXT |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Are speakers labeled in the transcript?
No, the transcript does not mark speakers. Each line has its time, so you can add the moderator and participant labels from your notes or the recording.
What about overlapping voices in a focus group?
Where people talk at once, the clearest speech is transcribed. A good table microphone makes a big difference.
Is participant consent needed?
Make sure participants agreed to the recording and to it being transcribed, as your research rules require.