成果範例
標準版方案範例
Technical specification: booking website for a yoga studio
1. Project goals
- Let clients see the timetable and book a class in under one minute, from a phone.
- Sell class passes and memberships online.
- Cut the time staff spend on bookings from about 10 hours a week to under 2.
Success measures (3 months after launch): 70% of bookings made online; no-shows below 10%.
2. Users
| Role | What they need |
|---|---|
| Visitor | See classes, prices and teachers; buy a first-class trial |
| Client | Book and cancel classes, see remaining passes, join a waitlist |
| Teacher | See their own classes and the list of booked clients |
| Admin | Manage timetable, prices, passes, teachers and refunds |
3. Pages and screens
- Home: next classes today, trial offer, studio address.
- Timetable: week view, filters by class type, level, teacher and room.
- Class page: description, teacher, length, places left, Book button.
- Prices: single class, 5- and 10-class passes, monthly membership.
- Teachers: list and individual profiles.
- Account: upcoming bookings, history, passes, payment methods.
- Admin panel: timetable editor, client list, sales report.
4. Key features
4.1 Booking
- A client can book if they have a valid pass or pay for a single class.
- Class capacity is set per room (Room A: 18, Room B: 10).
- When a class is full, the client can join a waitlist; if a place opens, the first person in line gets it and receives an email and text message.
4.2 Cancellation
- Free cancellation up to 12 hours before class; the pass credit returns.
- Later cancellation or a no-show uses up the credit.
4.3 Payments
- Card payments through a payment provider chosen by the studio.
- Passes expire: 5-class after 2 months, 10-class after 3 months.
4.4 Notifications
- Booking confirmation, reminder 3 hours before class, waitlist updates.
5. Non-functional requirements
- Mobile-first; pages load in under 2 seconds on 4G.
- Works in the two latest versions of major browsers.
- Personal data stored in line with local data protection law.
6. Open questions
| # | Question | Who decides |
|---|---|---|
| 1 | Do teachers mark attendance in the app, or does the front desk? | Studio owner |
| 2 | Is a 2-week trial pass needed in addition to a single trial class? | Studio owner |
| 3 | Should the timetable be embedded on the current website or replace it? | Owner + developer |
| 4 | Which payment provider and text-message service are preferred? | Owner |
Client: Lotus Lane Yoga, a studio with 2 rooms, 9 teachers and about 60 classes a week. Today bookings go through direct messages and a paper sign-up sheet. Standard package: specification up to 10 pages. Excerpt below.
客戶與所有細節皆為虛構。
關於此服務
WordPress 專案之所以超支，是因為開發者與客戶腦中想的不一樣：用現成佈景主題還是客製的、用哪些外掛、上線後誰來編輯什麼。我們撰寫的規格書會回答這些問題：頁面清單與範本、自訂文章類型與欄位、表單、若有販售則包含 WooCommerce 需求、建議外掛、編輯角色，以及主機與速度要求。開發者能精準報價，您也能逐項比較報價。
包含內容
- 您會收到什麼一份 WordPress 規格書，包含目標、頁面清單與範本、內容類型與欄位、表單、外掛建議、角色與待釐清問題，格式化文字可直接寄給開發者；任何時間或費用數字僅為粗略參考，並非報價。
- 頁面與範本哪些頁面共用版型
- 內容類型自訂文章類型與欄位，例如作品或團隊
- 外掛規劃表單、SEO、快取、商店，並附替代方案
- 編輯角色上線後誰可以更動什麼
- 使用者故事進階版附驗收條件
服務流程
- 1需求說明您描述網站與其使用者
- 2規劃我們規劃頁面、內容類型與外掛
- 3規格書您會收到給開發者的規格書
需要您提供的資料
網站的用途、頁面與區塊、您喜歡的網站、是否線上販售、誰會更新內容，以及您已經使用的佈景主題或外掛。
我們會詢問您：
- 網站的用途是什麼？
- 這是新網站，還是現有網站的改版？
- 您想要現成的佈景主題，還是客製設計？
- 上線後由誰新增與編輯內容？
比較方案
付款保障
下單時付款，但只有在驗收成果後，款項才會撥付。
- 固定價格付款後，方案價格不會變動。
- 款項先行保留付款時，金額只會先保留，在您驗收後才會撥付給服務。
- 交付前檢查每份成果在交到您手上之前都會經過品質檢查，您也可以在驗收前於訂單頁面查看成果。
- 免費修改在需求說明範圍內，可依方案允許的次數提出修改。
- 3 天後自動驗收若您在交付後 3 天內未驗收也未提出修改，成果將自動驗收。若您在交付後於訂單聊天室留言，訂單會暫停自動驗收；我們回覆後，可能會重新起算 3 天，並會在聊天室中告知。
- 重新製作或全額退款若成果不符合您的需求說明且修改後仍未改善，或製作時間超過交付期限的兩倍，請在訂單聊天室留言：我們將重新製作，或全額退還款項。
常見問題
我該使用 Elementor 這類頁面編輯器嗎？
這取決於誰來編輯網站，以及網站需要多快載入。規格書會列出取捨，讓您與開發者自行選擇。
你們有涵蓋 WooCommerce 嗎？
有：若您線上販售，會列出商品類型、變體、配送與付款選項，以及電子郵件。
你們會安裝或建置網站嗎？
不會。這僅是規格書，寫法讓任何 WordPress 開發者都能依此作業。
沒有找到您要的答案？