開發Telegram Mini App 規格
Telegram Mini App 規格書
價格起 US$19
成果範例
標準版方案範例
Technical specification: booking website for a yoga studio
1. Project goals
- Let clients see the timetable and book a class in under one minute, from a phone.
- Sell class passes and memberships online.
- Cut the time staff spend on bookings from about 10 hours a week to under 2.
Success measures (3 months after launch): 70% of bookings made online; no-shows below 10%.
2. Users
| Role | What they need |
|---|---|
| Visitor | See classes, prices and teachers; buy a first-class trial |
| Client | Book and cancel classes, see remaining passes, join a waitlist |
| Teacher | See their own classes and the list of booked clients |
| Admin | Manage timetable, prices, passes, teachers and refunds |
3. Pages and screens
- Home: next classes today, trial offer, studio address.
- Timetable: week view, filters by class type, level, teacher and room.
- Class page: description, teacher, length, places left, Book button.
- Prices: single class, 5- and 10-class passes, monthly membership.
- Teachers: list and individual profiles.
- Account: upcoming bookings, history, passes, payment methods.
- Admin panel: timetable editor, client list, sales report.
4. Key features
4.1 Booking
- A client can book if they have a valid pass or pay for a single class.
- Class capacity is set per room (Room A: 18, Room B: 10).
- When a class is full, the client can join a waitlist; if a place opens, the first person in line gets it and receives an email and text message.
4.2 Cancellation
- Free cancellation up to 12 hours before class; the pass credit returns.
- Later cancellation or a no-show uses up the credit.
4.3 Payments
- Card payments through a payment provider chosen by the studio.
- Passes expire: 5-class after 2 months, 10-class after 3 months.
4.4 Notifications
- Booking confirmation, reminder 3 hours before class, waitlist updates.
5. Non-functional requirements
- Mobile-first; pages load in under 2 seconds on 4G.
- Works in the two latest versions of major browsers.
- Personal data stored in line with local data protection law.
6. Open questions
| # | Question | Who decides |
|---|---|---|
| 1 | Do teachers mark attendance in the app, or does the front desk? | Studio owner |
| 2 | Is a 2-week trial pass needed in addition to a single trial class? | Studio owner |
| 3 | Should the timetable be embedded on the current website or replace it? | Owner + developer |
| 4 | Which payment provider and text-message service are preferred? | Owner |
Client: Lotus Lane Yoga, a studio with 2 rooms, 9 teachers and about 60 classes a week. Today bookings go through direct messages and a paper sign-up sheet. Standard package: specification up to 10 pages. Excerpt below.
客戶與所有細節皆為虛構。
關於此服務
會員與社群網站是靠規則運作的：哪個等級看得到哪些內容、付款失敗時會怎樣、取消後何時失去存取權、誰能發文、管理或邀請。我們撰寫的規格書會把這些規則連同頁面、會員檔案、社群功能、內容定時釋出、付款與電子郵件一併寫出，無論您是用 WordPress、Circle 這類平台，還是客製架構。在動工之前，開發者與您先就邏輯達成共識。
包含內容
- 您會收到什麼一份規格書，包含目標、會員等級與存取規則、付款與續約情境、社群與管理功能、頁面、電子郵件與待釐清問題，格式化文字；任何時間或費用數字僅為粗略參考，並非報價。
- 等級與存取權各等級可看到與做什麼
- 付款情境試用、續約、信用卡失敗、取消
- 社群功能檔案、貼文、留言、活動、管理
- 內容定時釋出依日期或等級決定何時開放什麼
- 會員郵件歡迎信、續約提醒、付款問題
服務流程
- 1需求說明您描述社團與其等級
- 2規則我們整理存取、付款與社群
- 3規格書您會收到給開發者的規格書
需要您提供的資料
社團或社群提供什麼、您規劃的會員等級與價格、會員在網站上可以做什麼、內容如何釋出、您傾向的平台，以及您喜歡的範例。
我們會詢問您：
- 會員能得到什麼？
- 您規劃哪些等級與價格？
- 您正在考慮哪個平台？
- 誰來管理社群？
比較方案
付款保障
下單時付款，但只有在驗收成果後，款項才會撥付。
- 固定價格付款後，方案價格不會變動。
- 款項先行保留付款時，金額只會先保留，在您驗收後才會撥付給服務。
- 交付前檢查每份成果在交到您手上之前都會經過品質檢查，您也可以在驗收前於訂單頁面查看成果。
- 免費修改在需求說明範圍內，可依方案允許的次數提出修改。
- 3 天後自動驗收若您在交付後 3 天內未驗收也未提出修改，成果將自動驗收。若您在交付後於訂單聊天室留言，訂單會暫停自動驗收；我們回覆後，可能會重新起算 3 天，並會在聊天室中告知。
- 重新製作或全額退款若成果不符合您的需求說明且修改後仍未改善，或製作時間超過交付期限的兩倍，請在訂單聊天室留言：我們將重新製作，或全額退還款項。
常見問題
我該用現成平台還是自己建置？
規格書有助於決定：規則寫下來之後，您就能檢查哪個平台支援它們，以及哪些地方需要客製開發。
你們有涵蓋會員取消後會怎樣嗎？
有。存取結束日期、付款失敗的寬限期，以及會員保有的內容都會寫清楚。
你們也能撰寫社群規範嗎？
規格書會列出管理角色與工具。社群守則的文字可另外訂購獨立的法律範本服務。
沒有找到您要的答案？
