Welcome flowEmails & Messages

Welcome email flow for an online store (Klaviyo-ready)

Usually ready in 15 minutesRevisions includedQuality check
Packages
Payment protectionDetails
  • Revisions within the package are free.
  • If you do not respond within 3 days of delivery, the work is accepted automatically.

The money is reserved when you pay and released only once you accept the work.

Welcome email flow for an online store (Klaviyo-ready)

Example result

Example for the Standard package

Email sequence: 3-email welcome series for a sourdough baking course

Sending plan

EmailWhenJob
1Right after sign-upDeliver the guide, set expectations
2Day 3Solve the most common starter problem, build trust
3Day 6Offer the course with a 48-hour welcome price

Email 1: Your starter guide is here

Subject A: Your 7-day starter guide (and one tip before you begin) Subject B: {first_name}, day 1 starts with flour and water Preview: The one thing most beginners get wrong on day one.

Hi {first_name},

Here is your guide: Starter in 7 days. Print it or keep it on your phone next to the jar.

One tip before you begin: use a jar with straight sides and put a rubber band at the level of the starter after each feeding. In a few hours you will see exactly how much it rose, with no guessing.

Over the next week I will send you two short emails: one to fix the problem almost everyone hits on day 3, and one about baking your first loaf.

[Button] Download the guide

Happy feeding, Maya, Rise & Crumb

Email 2: Why your starter went quiet on day 3

Subject A: Day 3 and nothing is happening? Good. Subject B: The day-3 slump, explained in 2 minutes Preview: It is not dead. Here is what is going on.

Hi {first_name},

If your starter bubbled like mad on day 2 and then went flat, you are not doing anything wrong. The first bacteria to wake up are not the ones that make bread rise; they fade, and the yeast takes over around day 4 or 5.

What to do:

  • Keep feeding at the same time each day.
  • Move the jar somewhere around 24–26 °C (the top of the fridge works).
  • Swap 20% of the flour for whole wheat to give it more to eat.

[Button] Watch the 3-minute feeding demo

Email 3: Your first loaf, with a welcome price

Subject A: Ready to bake? Your welcome price ends Thursday Subject B: From a jar of starter to a crusty loaf Preview: 12 lessons, $69 for the next 48 hours.

Hi {first_name},

Your starter should be lively by now. The next step is the part the guide cannot show you: shaping, scoring and the bake itself.

The full course has 12 video lessons, a printable baking schedule and a troubleshooting section for flat, dense or sour loaves. For the next 48 hours it is $69 instead of $89.

[Button] Join the course for $69

Personalization fields: {first_name}, {signup_date}, {offer_deadline}.

Client: Rise & Crumb, an online sourdough course for home bakers ($89, lifetime access) Audience: people who downloaded the free "Starter in 7 days" guide Goal: turn new subscribers into course buyers within 6 days

The client and all details are made up.

About this service

We write the welcome flow a new subscriber gets after joining your store list: the email that delivers the signup discount, the brand story, your bestsellers, reviews and a last nudge before the code expires. The copy is laid out in Klaviyo terms, with flow delays and blocks marked, and also works in Omnisend, Mailchimp or Shopify Email.

What is included

  • What you getWelcome emails with subject lines and preview text, block-by-block copy (heading, body, button) and a flow map with the delay before each email.
  • Discount delivery emailSent right after signup, code front and centre
  • Brand story and bestsellersWhy buy from you, and what to buy first
  • Social proofWhere to place reviews, UGC and guarantees
  • Flow map with delaysReady to rebuild in Klaviyo
  • Signup form copyPopup headline and button in the top package

How it works

  1. 1
    BriefYou share the store link and the signup offer
  2. 2
    Flow planWe set the order, delays and job of each email
  3. 3
    WritingWe write the emails block by block

What we need from you

A link to your store, what you sell and to whom, the signup offer (for example 10% off) and how long it is valid, and what makes your brand different.

We will ask you:

  • What does a new subscriber get?
  • Which products should the flow push first?
  • Which email platform do you use?

Compare packages

PackagesBasicWelcome email$12Standard3-email welcome flow$25Premium5-email welcome flow$45
Deadline1 day2 days4 days
Revisions123
Emails135
Subject lines per email222
Flow map with delaysNoYesYes
Signup popup copyNoNoYes
Order BasicOrder StandardOrder Premium

Payment protection

You pay when you order, but the money is released only for accepted work.

  • Fixed priceThe package price does not change after you pay.
  • The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
  • Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
  • Free revisionsAsk for changes within your brief as many times as the package allows.
  • Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
  • Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
How it works →

Questions and answers

Will you build the flow in my Klaviyo account?

No, we deliver the copy and the flow map. You or your developer set it up, which takes about an hour.

Do you create the discount codes?

No, you create the code in Shopify. We mark where it goes and mention its expiry date in the copy.

Do you design the emails?

No, this is copy only. Headings, buttons and image spots are marked, so your template is easy to fill.

Did not find your answer?

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