Win-back emailTemplate-Based

Win-back email in your email style

Usually ready in 15 minutesRevisions includedQuality check
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Payment protectionDetails
  • Revisions within the package are free.
  • If you do not respond within 3 days of delivery, the work is accepted automatically.

The money is reserved when you pay and released only once you accept the work.

Win-back email in your email style

Example result

Example for the Standard package

Mobile version of a bakery site from a desktop screenshot

Before: the desktop homepage

The desktop screenshot

After: the phone screen

The mobile homepage mock-up

File: PNG mock-up, about 1.5 megapixels. A picture of the design for the client's developer, not HTML code or a Figma file.

Client: Crumb & Kettle, a neighbourhood bakery. Task: show how their homepage should look on a phone, keeping the fonts, colours, button and photos of the desktop site.

The client and all details are made up.

About this service

A win-back email goes to customers who have not bought or opened in a while, so it opens with a friendly line such as "We miss you", shows what is new since their last visit, offers a reason to return if you have one and gives an easy way to update preferences or say goodbye. We draw this email, or a short series, in the style of your existing emails, so it feels like a personal note from a brand they already know rather than another ad. Each picture is made from one of your screenshots as an upright 2:3 PNG mock-up of about 1.5 megapixels, like an email opened on a phone, whatever the shape of the upload; it is a picture, not HTML code or an email flow.

What is included

  • What you getYou get 1, 3 or 5 upright PNG mock-ups of win-back emails in your style, about 1.5 megapixels each. If you send fewer screenshots than the package has, the extra pictures are further emails of the series, such as a reminder and a last "stay or go" email.
  • Friendly openerA warm headline in your brand's tone
  • What's newNew products, features or content since they left
  • Reason to returnA code or perk block, only if you offer one
  • Preferences optionUpdate-preferences and goodbye links shown clearly
  • Short seriesTwo or three steps in one style

How it works

  1. 1
    Your emailsYou upload an email and send the win-back texts
  2. 2
    Win-back emailWe draw the email in your style
  3. 3
    RevisionsYou check the words and offer and ask for changes

What we need from you

Up to 5 sharp screenshots of your emails as PNG, JPEG or WebP (no PDF), from files you have the right to use, or a sample used only for its style. Send the headline, what is new, any return offer and the button labels exactly, and say whether to include an update-preferences block.

We will ask you:

  • What should the headline say?
  • What is new since they left?
  • Is there a return offer?

Compare packages

PackagesBasic1 email$10Standard3 emails$22Premium5 emails$39
Deadline1 day1 day2 days
Revisions123
Mock-ups135
FormatPNGPNGPNG
Screensyour choiceyour choiceyour choice
Order BasicOrder StandardOrder Premium

Payment protection

You pay when you order, but the money is released only for accepted work.

  • Fixed priceThe package price does not change after you pay.
  • The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
  • Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
  • Free revisionsAsk for changes within your brief as many times as the package allows.
  • Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
  • Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
How it works →

Questions and answers

Will this bring customers back?

We can't promise returns, opens or sales; we make the email clear and in your style. We never add fake reviews, ratings or awards, put no other brands' logos in, and never change documents or official forms. Only real offers you send appear.

Can I set it up as a flow in Klaviyo?

You get PNG pictures, not HTML code, not a Figma file and not a flow for Klaviyo, Mailchimp or another platform, and we change nothing in your account. You or your developer rebuild the emails and set the timing in your own tool.

Will the text look right?

Short headlines, codes and buttons are drawn into the picture, so check every word; body text shows as placeholder lines and small text can come out imperfect. Latin-script text works best, and the redrawn picture may change your logo slightly. Each picture is an upright 2:3 picture like an email on a phone, even from a wide screenshot.

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