成果範例
Business letter: payment reminder to a wholesale client
Version A: polite but clear
Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue
Dear Ms. [Surname],
Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.
I am writing about two invoices that remain open:
| Invoice | Date | Amount | Due date |
|---|---|---|---|
| HOC-0412 | 2 September | $1,240.00 | 16 September |
| HOC-0419 | 9 September | $865.50 | 23 September |
| Total | $2,105.50 |
We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.
Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.
We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.
Kind regards, [Your name] Hollow Oak Ceramics | [phone]
Version B: firm (changed paragraphs)
Subject: Final reminder: $2,105.50 overdue since September
Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.
Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.
If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.
Notes for you
- Use Version A first. If there is no reply within 7 days, send Version B.
- Fill in the bracketed fields and check that the invoice amounts match your records.
- Only mention the late fee if it really is in the terms the client signed.
Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.
客戶與所有細節皆為虛構。
關於此服務
侵權警告函之所以有效，在於精確指出什麼受到侵害、發生在哪裡，以及什麼必須在哪一天之前停止。我們依您的事實撰寫草稿：涉及的著作權、商標或合約條款、侵權行為的連結與日期、您的要求與明確的期限，語氣上仍保留不經法院即可和解的空間。這是供您或您的律師審閱並寄出的草稿，不構成法律建議。
包含內容
- 您會得到什麼一份侵權警告函草稿，含侵權行為時間軸、具體要求與回覆期限，姓名、日期與註冊號碼處保留待填欄位。以文字與檔案交付。
- 具體的要求停止、移除、以書面確認
- 證據依序排列每次使用的連結與日期
- 明確的期限回覆的截止日期
- 適度的語氣強硬，但不做無法兌現的威脅
- 待填欄位需核對的註冊號碼與名稱
服務流程
- 1事實您說明侵權行為與您的權利
- 2草稿我們撰寫信件與要求
- 3審閱由您或您的律師檢查後寄出
需要您提供的資料
誰在侵權、如何聯繫對方、您擁有什麼權利（著作權、商標、設計或合約）、侵權的連結、螢幕截圖或日期，以及您希望對方在何時之前做什麼。
我們會詢問您：
- 究竟是什麼受到侵害？
- 商標或著作是否已註冊？
- 對方應該怎麼做？
- 您之前聯絡過對方嗎？
比較方案
付款保障
下單時付款，但只有在驗收成果後，款項才會撥付。
- 固定價格付款後，方案價格不會變動。
- 款項先行保留付款時，金額只會先保留，在您驗收後才會撥付給服務。
- 交付前檢查每份成果在交到您手上之前都會經過品質檢查，您也可以在驗收前於訂單頁面查看成果。
- 免費修改在需求說明範圍內，可依方案允許的次數提出修改。
- 3 天後自動驗收若您在交付後 3 天內未驗收也未提出修改，成果將自動驗收。若您在交付後於訂單聊天室留言，訂單會暫停自動驗收；我們回覆後，可能會重新起算 3 天，並會在聊天室中告知。
- 重新製作或全額退款若成果不符合您的需求說明且修改後仍未改善，或製作時間超過交付期限的兩倍，請在訂單聊天室留言：我們將重新製作，或全額退還款項。
常見問題
這是法律文件嗎？
這是信件草稿，不是法律建議。若涉及嚴重爭議，寄出之前請由您所在國家的律師審閱。
你們會代我寄出嗎？
不會。需由您自行簽名並寄出，可透過電子郵件、郵寄或律師寄送。
信中應該威脅提告嗎？
只有在您準備好真的採取行動時才這麼做。我們會以事實描述可能的後續步驟，因為空洞的威脅可能削弱您的立場。
沒有找到您要的答案？