Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Radio ad for a bakery opening
Finished ad
Voice: female, warm and upbeat. File: MP3. Voice only: music is added by the radio station or in the client's editor.
Script we wrote from the brief
Fresh bread before your morning coffee? Golden Crust Bakery opens on Maple Street this Saturday! Warm croissants, sourdough straight from the oven, and cinnamon rolls you will remember all week. On opening day, every coffee comes with a free pastry. Golden Crust Bakery, 12 Maple Street. Come hungry, leave happy!
Client: Golden Crust, a new neighbourhood bakery. Brief: opening this Saturday at 12 Maple Street; croissants, sourdough and cinnamon rolls; a free pastry with every coffee on opening day. A 20-second ad for local radio and Reels.
The client and all details are made up.
About this service
We write the voice menu for your phone line from the options you list and voice it in a synthesized voice: for sales press 1, for support press 2 and so on. Callers keep only a few choices in mind, so the most requested option comes first, each option names the department before the key, and the menu ends with how to hear it again. You get one recording of the whole menu, which you load into your phone system or cut into separate prompts in an audio editor if the system needs them.
What is included
- What you getOne menu recording per order: an MP3 of about 20, 40 or 60 seconds in a synthesized voice, with a WAV from Standard, voice only without tones or music. You must tell callers that the voice is synthesized, and the menu can include a short line saying so.
- Options in your orderEach key and department exactly as you list them
- Department, then keyCallers hear what they need before the number to press
- Repeat lineA closing line telling callers how to hear the menu again
- Easy to cutEach option is its own sentence, ready to split into prompts
How it works
- 1Options listYou send the keys, departments and the default route
- 2Menu script and voiceWe order the options clearly and voice the menu
- 3Check and loadYou ask for changes within your package and load the file
What we need from you
Each option with its key number, the department behind it, what happens if the caller presses nothing, the order you want, your company name, the language and the voice.
We will ask you:
- Which options should the menu offer?
- What happens if the caller presses nothing?
- Should the menu start with a greeting?
- Which language and voice do you want?
Compare packages
| Packages | BasicSimple menu, about 20 s$9 | StandardFull menu, about 40 s$15 | PremiumExtended menu, about 60 s$25 |
|---|---|---|---|
| Deadline | 1 day | 1 day | 2 days |
| Revisions | 1 | 2 | 3 |
| Length | about 20 s | about 40 s | about 60 s |
| Script | written for you | written for you | written for you |
| Files | MP3 | MP3 and WAV | MP3 and WAV |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Can I get each option as a separate file?
You get one recording with the whole menu. Each option is its own sentence, so you can cut it into separate prompts in any audio editor if your phone system needs that.
Will you set up the menu in our phone system?
No, we deliver the recording only. You or your phone provider load it and link each key to the right line.
How many options fit?
Basic fits a short greeting and three or four options, while Standard and Premium leave room for more choices or a second level. Callers find long menus hard to follow, so fewer options usually work better.
Can the menu use our receptionist's voice?
No, we don't imitate real people. The menu is read in a synthesized voice, and you must let callers know that.