Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Text rewrite: "About us" page of a family bakery for new customers
Before (excerpt)
It all began many, many years ago, back in 1987, when our grandmother Rosa, who had always loved baking ever since she was a little girl growing up in the countryside, decided, after a lot of thinking and with the support of the whole family, to open a small bakery on Mill Lane. In those days there were not so many bakeries around and people really appreciated having fresh bread. Over the years, we have grown a lot and nowadays we bake more than 40 kinds of bread and pastries every day, and we also try our best to use local ingredients whenever it is possible to do so.
After (excerpt)
Baking on Mill Lane since 1987
Rosa opened our first bakery on Mill Lane in 1987 with one oven and three recipes from her village. Today her grandchildren run two shops and bake more than 40 kinds of bread and pastries every morning.
We still work the way she did: long, slow fermentation, flour from a mill 30 miles away and butter from a local dairy. As Rosa put it, "Good bread needs time, not tricks."
For cafés and restaurants
Since 2024 we also bake for cafés. Order by 2 pm and your bread arrives before 7 am the next day, six days a week.
Summary of changes
| What | Before | After |
|---|---|---|
| Length | 1,380 words | 790 words (−43%) |
| Structure | One long story in 11 paragraphs | 4 sections: our story, how we bake, for cafés, visit us |
| Audience | Neighbours who know the family | New customers and café owners |
| Sentences | Average 31 words | Average 14 words |
What was changed:
- Repeated ideas cut (the "love of baking" appeared 5 times; now once, through what Rosa did)
- Vague phrases like "try our best to use local ingredients" replaced with the concrete facts you gave us elsewhere on the page (the mill, the dairy)
- A new section for cafés built only from the wholesale details in your brief (order time, delivery time, days)
- Headings added so a café owner can find "For cafés" without reading the whole story
What stayed exactly the same: the year 1987, Mill Lane, "more than 40 kinds", the 30-mile distance to the mill and Rosa's quote, word for word.
Client: Larkfield Bakery, a family bakery with two shops and a new wholesale line for cafés Input: the "About us" page, 1,380 words, written 10 years ago for neighbours who already knew the family Brief: rewrite for café owners and new customers; keep it warm but shorter and more concrete; keep all dates, numbers and the grandmother's quote unchanged
The client and all details are made up.
About this service
Some messages are hard to write without the anger showing: a complaint to a landlord, a reply to a rude customer, a note to a colleague who missed a deadline again, or a message about the children to a former partner. Send us your draft, however blunt, and we rewrite it calmly and politely while keeping every fact, date and request, removing sarcasm, capitals and blame and ending with a clear next step. The result is firm where it needs to be, so the other side has nothing to argue with but the point itself.
What is included
- What you getA calm, polite version of each message ready to send, with all facts and requests kept, and in higher packages a softer and a firmer variant to choose from. You get it as text on the order page and as a Word (.docx) file.
- Facts keptDates, amounts and requests unchanged
- Heat removedNo sarcasm, capitals or blame
- Clear askOne next step with a date
- Softer or firmerTwo variants in higher packages
How it works
- 1DraftYou paste the draft as it is
- 2RewriteWe keep the point, drop the heat
- 3SendYou pick a version and send it
What we need from you
Your draft or notes, the message you are replying to if there is one, who the recipient is, what you want to happen next and anything you do not want to mention.
We will ask you:
- Who is the message for?
- What outcome do you want?
- Where will you send it?
- Is there anything that must not be said?
Compare packages
| Packages | Basic1 message$8 | StandardUp to 3 messages$15 | PremiumUp to 6 messages$29 |
|---|---|---|---|
| Deadline | 1 day | 1 day | 2 days |
| Revisions | 1 | 2 | 3 |
| Messages | 1 | up to 3 | up to 6 |
| Length per message | up to 300 words | up to 300 words | up to 300 words |
| Variants | 1 | 2 | 2 |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Will it sound weak?
No. Calm is not the same as soft: we keep your requests and deadlines and state them plainly, which is usually more convincing.
Is this suitable for a legal dispute?
We improve the tone of your message, but this is not legal advice. If a dispute may go to court, have a lawyer read the message before you send it.
Is my message kept private?
It is used only for your order. You can replace names with initials in the draft if you prefer.