Delivery app test casesApps

Test cases for a delivery app: addresses, delivery zones, order tracking, courier and customer sides

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  • Revisions within the package are free.
  • If you do not respond within 3 days of delivery, the work is accepted automatically.

The money is reserved when you pay and released only once you accept the work.

Test cases for a delivery app: addresses, delivery zones, order tracking, courier and customer sides

Example result

Example for the Standard package

Test cases: sign-up, cart and checkout of a small online tea shop

Cases from the "Checkout" area (4 of 18)

IDTitleStepsTest dataExpected resultPriority
CO-01Order with a card, standard delivery1. Add 2 teas to the cart. 2. Open the cart, press Checkout. 3. Fill in the address, choose standard delivery. 4. Pay with the test card.Test card from the payment provider's sandboxThe order page shows the number; a confirmation email arrives within 5 minutesHigh
CO-04Free delivery threshold1. Add teas for $39.90. 2. Open checkout. 3. Add one more tea.Shop rule: free delivery from $40Delivery shows $4.90, then $0.00 after step 3High
CO-09Postcode left empty1. Fill in every field but the postcode. 2. Press Pay.—The form is not sent; the postcode field is marked with a clear messageMedium
CO-15Back button after paying1. Pay for an order. 2. Press the browser's Back button.—No second charge; the cart is emptyHigh

Checklist: cart (part)

  • The quantity can be changed with + and − and typed in
  • Removing the last item shows an empty cart message
  • The cart is kept after closing the tab and coming back
  • Prices and the total match the product pages

Files: an Excel workbook with the cases, a Result column and the checklists, and a Word file with the test plan. We write the cases from the description and screenshots; the shop's own people run them.

Client: Leaf & Kettle, an online shop selling about 80 kinds of loose tea, on its own site. Task: cases the shop owner and an assistant can go through before each update. Standard package: 60 cases in up to 4 areas, checklists and a short test plan. Excerpt below.

The client and all details are made up.

About this service

In a delivery app several people touch one order: the customer, the restaurant or store, the courier and your support. Bugs live between them: an address just outside the zone, a status stuck on Cooking, a courier who still sees an order the customer cancelled, a fee that changes after a tip. We write test cases for the sides you describe: address and location, zones and fees, the menu or catalog, cart, time slots or as soon as possible, payment in test mode, order statuses and tracking, push notifications, courier actions, cancellations, refunds and ratings. Each case has steps, test data, the expected result and a priority. You get an Excel workbook; from Standard a Word test plan, and in Premium a regression checklist and a bug report template. We write the cases; your people run them. We never place orders or use your apps.

What is included

  • What you getAn Excel workbook with the delivery cases: ID, side (customer, courier, partner or admin), area, title, preconditions, steps, test data such as an address on the edge of a zone, expected result, priority and a column for your result, plus a checklist per area. From Standard, a Word test plan with devices and who runs which side; in Premium, a full plan, a regression checklist for each release and a bug report template.
  • Addresses and zonesZone edges, fees and minimum order
  • Order statusesEach change seen by every side
  • Courier sideAccepting, picking up, delivering and problems
  • Location and mapsPermission off, wrong pin, a moving courier
  • Cancellations and refundsAt each status, as your rules say

How it works

  1. 1
    SidesYou send the screens of each app and your rules
  2. 2
    CasesWe write the cases, checklists and plan from your description
  3. 3
    DeliveryYou get the Excel workbook and the Word file on the order page
  4. 4
    Your runYour people run each side and note the results

What we need from you

Which apps or sides exist (customer, courier, restaurant or store, admin), what is delivered, how zones and fees are set, the minimum order, time slots or as soon as possible, payment methods and tips, the order statuses and who changes each, the pushes sent, your rules for cancellations and refunds, the platforms and versions and what broke before. Screenshots of each screen on every side: up to 5 files as images, Word, Excel or PDF. Never send logins or real customer addresses.

We will ask you:

  • What do you deliver, and to whom?
  • Which sides should the cases cover?
  • How are zones and fees set?
  • What has broken before?

Compare packages

PackagesBasic25 cases for one delivery step$13Standard60 cases, up to 4 areas$30Premium120 cases, up to 8 areas$60
Deadline1 day2 days4 days
Revisions123
Test cases2560120
Areas or features1up to 4up to 8
Checklists1up to 4up to 8
Test planNoshortfull
Regression checklist and bug report templateNoNoYes
ProductDelivery appDelivery appDelivery app
Order BasicOrder StandardOrder Premium

Payment protection

You pay when you order, but the money is released only for accepted work.

  • Fixed priceThe package price does not change after you pay.
  • The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
  • Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
  • Free revisionsAsk for changes within your brief as many times as the package allows.
  • Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
  • Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
How it works →

Questions and answers

Will you test my app?

No. We write the cases and checklists; your people run them. We never place orders, deliver or log in to any of your apps.

Can one package cover the customer and courier apps?

Yes. Each side counts as an area in your package: Standard covers up to 4 areas and Premium up to 8, so you choose how to split them.

Can you cover maps and location?

Yes, as cases your people run with location on and off, a wrong pin or a simulated route. We do not track or move anyone.

Do test cases mean the product has no bugs?

No. They cover what you describe at the depth of your package; bugs outside the cases can remain, and the result depends on how carefully the cases are run.

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