Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Spreadsheet cleanup: customer list of a garden centre before a mailing
Before (sample rows)
| Name | Phone | Signed up | Spent | |
|---|---|---|---|---|
| JANE MORRIS | 07700 900123 | [email protected] | 3/4/21 | £1.240 |
| Jane Morris | +44 7700900123 | [email protected] | 2021-04-03 | 1240 |
| peter o'neil | 7700-900-456 | April 2022 | £85,50 | |
| Dr. Alan Fisk | alan.fisk@mail | 12.06.2023 | £310 | |
| test test | 0000 | test@test | 0 |
After
| First name | Last name | Title | Phone | Signed up | Spent (£) | Flag | |
|---|---|---|---|---|---|---|---|
| Jane | Morris | +44 7700 900123 | [email protected] | 03/04/2021 | 1,240.00 | Merged (2 rows) | |
| Peter | O'Neil | +44 7700 900456 | 01/04/2022 | 85.50 | No email | ||
| Alan | Fisk | Dr | alan.fisk@mail | 12/06/2023 | 310.00 | Check email | |
| test | test | test@test | 0.00 | Test row |
What was done
- Duplicates: 61 groups found (by email: 48, by name + phone: 13); merged into one row each, keeping the most complete details and the earliest sign-up date. Spending was not summed, because the two rows showed the same amount; 4 groups with different amounts are flagged for you.
- Names: split into first and last name; titles (Dr, Mrs, Mr) moved to their own column; capitalisation fixed, including O'Neil and McKenzie.
- Phones: 571 numbers brought to +44 format; 22 numbers with too few digits flagged.
- Emails: lower-cased and trimmed; 17 without a domain ending flagged as "Check email".
- Dates: 9 different formats converted to DD/MM/YYYY; month-only dates set to the 1st and flagged.
- Amounts: currency signs removed, comma and dot mix-ups fixed, stored as numbers.
Row count check
| Rows | |
|---|---|
| Rows in the original file | 684 |
| Removed by merging duplicates | −67 |
| Test or blank rows moved to the "Removed" sheet | −9 |
| Rows in the clean list | 608 |
| Of these, ready to email | 553 |
Every change is listed on the "Change log" sheet (row number, column, old value, new value, reason), and removed rows are kept on the "Removed" sheet, so nothing is lost.
Client: Greenhill Garden Centre, preparing a spring newsletter and a loyalty card launch Input: "customers_all.xlsx", one sheet, 684 rows collected over 5 years from the till, a paper sign-up form and an old website Rules from the client: a duplicate is the same email, or the same name plus phone; phones in one format; split "Name" into first and last name; dates as DD/MM/YYYY
The client and all details are made up.
About this service
A mailing list collected over years from sign-up forms, events and imports is full of addresses that bounce for obvious reasons: gmial.com and hotmial.com typos, spaces and commas inside addresses, two emails in one cell, role addresses like info@ and the same person three times in different capitals. Send the list as an Excel file and we fix the format of every address, correct clear domain typos, split doubled cells, merge duplicates by your rule and mark role and suspicious addresses for your decision. We do not send test emails or check that mailboxes exist, so the result is a clean, consistent list ready for your email platform's own verification.
What is included
- What you getYour list back as an Excel workbook: cleaned addresses in one column, duplicates merged, role and suspicious addresses flagged in a status column, and a change log with every corrected address. Cells hold values only.
- Format fixedSpaces, capitals, extra symbols removed
- Domain typosgmial, hotmial, yaho corrected
- Duplicates mergedBy your rule, with the merged rows listed
- Role addressesinfo@, sales@, noreply@ flagged
- Change logOld and new value for every fix
How it works
- 1UploadYou send the list and your rules
- 2Clean-upWe go through every row
- 3DeliveryYou get the Excel file and change log
What we need from you
The list as an Excel file with up to 12 columns, which column holds the email, how to treat duplicates (keep the newest, keep the one with a name), whether role addresses should be removed or only marked, and confirmation that the subscribers agreed to receive your emails.
We will ask you:
- Which column holds the email, and are there several?
- Which record should stay when there are duplicates?
- Should role addresses be removed or only marked?
- Which email platform will you import the list into?
Compare packages
| Packages | BasicUp to 300 rows$12 | StandardUp to 700 rows$25 | PremiumUp to 1,200 rows, up to 3 sheets$45 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Rows | up to 300 | up to 700 | up to 1,200 in total |
| Columns | up to 12 | up to 12 | up to 12 |
| Sheets | 1 | 1 | up to 3 |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Will this stop my emails bouncing?
It removes the bounces caused by typos and bad formatting. Addresses that are well-formed but closed can only be found by a verification service or by sending; we do not check mailboxes.
Can you add new emails to my list?
No. We clean the data you have; we do not find, buy or add contacts.
My export is a CSV file. Can I send it?
Open it in Excel or Google Sheets and save it as an Excel file first; that also lets you check that special characters look right.
My list has more than 1,200 rows. What can I do?
Split it into parts of up to 1,200 rows and place one order per part with the same rules, so the results match.