Exit interviewsHR Consulting

Exit interview questions and summary template

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Exit interview questions and summary template

Example result

Example for the Standard package

Job posting: bike mechanic for a neighbourhood repair shop

Full posting

Bike Mechanic (full-time, workshop)

Spokewell Cycles · Riverside district · $21–25 per hour, depending on experience

We are a neighbourhood bike shop that fixes about 60 bikes a week: commuter bikes, kids' bikes, e-bikes and the odd vintage racer. Our workshop is busy from March to October, and we are looking for a mechanic who enjoys solving problems and explaining them to customers in plain words.

What you will do

  • Diagnose and repair bikes booked in for service: brakes, gears, wheels, bearings
  • Build new bikes from the box and set them up for the rider
  • Write a short, clear note on each repair ticket and tell the customer what was done
  • Keep the workshop tidy and tools in order
  • Help on the shop floor on busy Saturdays

What you need

  • At least 1 year of hands-on bike repair, paid or volunteer
  • Confidence with hydraulic disc brakes and indexing gears
  • Ability to plan your day around a booking list and say early when a job will run late

Nice to have

  • Experience with e-bike motors and batteries
  • Wheel building
  • A recognised mechanic qualification

If you meet the "need" list but not all the "nice to have", please apply anyway.

What we offer

  • 38 hours a week, Tuesday to Saturday, finishing at 6 pm
  • Paid training on e-bike systems in your first 3 months
  • Staff price on parts and bikes, and a free yearly service for family members
  • 25 days of paid leave, taken mostly in the quiet winter months

How to apply

Send a few lines about the bikes you have worked on and your availability to [email]. No cover letter needed. We reply to everyone within 5 working days and invite shortlisted people to a paid 2-hour trial shift.

Short version: social media

🔧 We are hiring a bike mechanic at Spokewell Cycles, Riverside. $21–25/hour, Tue–Sat, paid e-bike training. 1+ year of repair experience needed; we will teach you the rest. Apply: [email]

Short version: messenger

Hi! Spokewell Cycles is looking for a full-time bike mechanic: $21–25/hour, Tue–Sat, staff discounts and paid training. Know someone who loves fixing bikes? Please share this.

Client: Spokewell Cycles, a bike shop and repair workshop with 6 staff Delivered: full posting, plus short versions for social media and messengers

The client and all details are made up.

About this service

People who leave often know exactly what is wrong, but a vague "why are you leaving?" gets a polite non-answer. We write exit interview questions grouped by topic, such as role and workload, manager, pay and growth, team and culture, and what would have made them stay, with neutral wording that invites honest answers. You also get a summary template that turns each interview into comparable notes, so patterns show up across departures.

What is included

  • What you getA set of exit interview questions grouped by topic with an opening script, a one-page summary template and, in Premium, a quarterly trends report template. You get it as text you can paste or download as a file.
  • Topic blocksRole, manager, pay, growth, culture
  • Neutral wordingQuestions that invite honest answers
  • Opening scriptHow to explain confidentiality
  • Summary templateComparable notes for every interview

How it works

  1. 1
    BriefYou describe your company and goals
  2. 2
    QuestionsWe write the interview guide
  3. 3
    TemplatesWe add summary and report formats

What we need from you

Your company size and type, who will run the interviews, whether there is also an online survey, topics you especially want to learn about and how results will be shared.

We will ask you:

  • Who will run the exit interviews?
  • Will it be a conversation, a form or both?
  • What do you most want to learn?

Compare packages

PackagesBasic15 questions + summary$10Standard25 questions + summary$20Premium35 questions + trends report$39
Deadline1 day2 days3 days
Revisions123
Questions152535
Summary templateYesYesYes
Quarterly trends report templateNoNoYes
Order BasicOrder StandardOrder Premium

Payment protection

You pay when you order, but the money is released only for accepted work.

  • Fixed priceThe package price does not change after you pay.
  • The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
  • Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
  • Free revisionsAsk for changes within your brief as many times as the package allows.
  • Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
  • Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
How it works →

Questions and answers

Should the direct manager run the interview?

Usually not, since people are less open with the manager they are leaving. We write the script for HR or another neutral interviewer.

Can we turn the questions into an online form?

Yes. Most questions work as form fields, and we mark which ones are better asked in person.

How should we store the answers?

Follow your company's data protection rules. The summary template keeps notes factual and leaves out details not needed for the analysis.

Packages
Order · $20· 2 days