About this service
We read what customers publicly say about your competitors on marketplaces, Google, Trustpilot, app stores or industry sites and group it into clear themes: what they love, what makes them angry, what they wish existed. Each theme comes with typical quotes and how often it appears, so you know which promises to make and which problems to solve first.
What is included
- What you getA report with review themes per competitor, quotes, frequency, and messaging and product ideas, with links and dates for sources. You get it as text you can paste or download as a file.
- Love and hate themesGrouped from real public reviews
- Typical quotesThe customers' own words
- Theme frequencyHow often each issue comes up
- Unmet needsWhat buyers wish existed
- Messaging ideasPromises that answer the pain
How it works
- 1BriefYou name the competitors and sites
- 2ReadingWe collect and read public reviews
- 3ThemesWe group findings and draw conclusions
What we need from you
Your product, the competitors or products to analyse with links, the review sites that matter in your market and what you want to learn.
We will ask you:
- Which competitors or products should we analyse?
- Where are reviews in your market?
- What do you want to learn?
Compare packages
| Packages | Basic2 competitors$15 | Standard4 competitors$29 | Premium6 competitors$55 |
|---|---|---|---|
| Deadline | 2 days | 3 days | 5 days |
| Revisions | 1 | 2 | 3 |
| Competitors analysed | 2 | 4 | 6 |
| Review sources | up to 2 | up to 3 | up to 4 |
| Messaging and product ideas | No | Yes | Yes |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
How many reviews do you read?
As many recent public reviews as each site shows, focusing on the last one to two years. The report states the sample for each competitor.
Can you analyse reviews of my own product?
Yes. Add your product as one of the competitors in the brief.
Do you publish quotes with names?
No. Quotes are given without reviewer names, with a link to the source page.