行銷
成果範例
Google Business Profile texts: a tailoring studio
Description
Thistle & Thread is a tailoring and alterations studio on Mill Street in the Alder Park neighbourhood. We hem trousers and jeans, take in and let out dresses and suits, replace zips and repair linings and coats. Wedding and prom dresses are fitted over two or three appointments, so the dress is ready a week before the day. Most simple alterations, such as hems and sleeves, are ready in three working days. Bring the shoes you will wear with trousers or a dress, and we will pin the length at the first fitting. The studio is open Tuesday to Saturday, and fittings can be booked by phone or walk-in.
601 characters of 750; no links, prices or offers, as Google's rules ask.
Categories
- Primary: Tailor
- Secondary: Clothing alteration service, Dressmaker
Services
| Service | Price | Description |
|---|---|---|
| Trouser hem | £18 | Standard or blind hem for trousers and jeans, original hem kept on jeans if you wish. Ready in 3 working days. |
| Zip replacement | £25 | New zip for trousers, skirts and jackets, matched in colour and length. |
| Wedding dress fitting | from £150 | Hem, bustle and bodice fitting over 2–3 appointments. |
| Suit alteration | from £40 | Sleeves, waist and trouser length on jackets and suits. |
Posts
Update: Prom season is coming. Book your dress fitting now: we pin the length with your shoes at the first visit and finish a week before the dance. Button: Call now
Offer: Spring wardrobe check: bring three items for alteration and the third hem is free until 30 April. Button: Learn more
Review replies
★★★★★ Maria: "They saved my wedding dress two weeks before the day!"
Thank you, Maria! It was a joy to work on such a beautiful dress. We wish you both a happy marriage, and congratulations again.
★★☆☆☆ Daniel: "Hem was fine but it took a week, not three days."
Daniel, thank you for telling us, and we are sorry for the wait. That week we had more orders than usual, and we should have warned you when you dropped off the trousers. Please call us on your next visit: we will tell you the exact date before we start.
Files: profile-texts.docx and profile-texts.xlsx, ready to paste into your profile.
Client: Thistle & Thread, an alterations and tailoring studio in a UK city neighbourhood, run by two tailors. Task: the profile texts to paste in. Standard package; below are the description, categories, 4 of 12 services, 2 of 6 posts and 2 of 15 review replies.
客戶與所有細節皆為虛構。
關於此服務
未回覆的一星評論會在檔案頂端停留數個月,而防衛性的回覆往往比評論本身造成更大的傷害。我們會為您提供的每則真實評論撰寫回覆,並符合您的語氣:對客人讚美之處給予具體的感謝,對抱怨則以冷靜的回答承認問題、避免私人細節並將對話移到線下,另附您的團隊可重複使用的範本。
包含內容
- 您會收到的內容針對您提供的每則評論撰寫的回覆,可直接貼到您的檔案中,另附適用於常見情況的可重複使用回覆範本。提供於訂單頁面,並附 Word 與 Excel 檔,每則評論與其回覆並列。
- 逐則回覆具體的感謝,而非複製貼上
- 負面評論回覆冷靜、陳述事實,並移到線下處理
- 保護隱私的用語不洩漏訂單或個人細節
- 可重複使用的範本適用於常見的讚美與抱怨
- 疑似虛假評論中立的回覆,以及如何檢舉
服務流程
- 1評論您提供評論與背景
- 2撰寫我們為每則評論撰寫回覆
- 3範本我們另附可重複使用的回覆
需要您提供的資料
以文字、螢幕截圖或 Excel 清單提供的評論、您的行業類型、您希望的語氣、困難案例中實際發生了什麼,以及不滿的客人如何聯絡您。
我們會詢問您:
- 這是什麼類型的商家?
- 回覆的語氣應該是什麼樣子?
- 就您的角度,負面評論中發生了什麼事?
- 不滿的客人該透過哪裡聯絡您?
比較方案
付款保障
下單時付款,但只有在驗收成果後,款項才會撥付。
- 固定價格付款後,方案價格不會變動。
- 款項先行保留付款時,金額只會先保留,在您驗收後才會撥付給服務。
- 交付前檢查每份成果在交到您手上之前都會經過品質檢查,您也可以在驗收前於訂單頁面查看成果。
- 免費修改在需求說明範圍內,可依方案允許的次數提出修改。
- 3 天後自動驗收若您在交付後 3 天內未驗收也未提出修改,成果將自動驗收。若您在交付後於訂單聊天室留言,訂單會暫停自動驗收;我們回覆後,可能會重新起算 3 天,並會在聊天室中告知。
- 重新製作或全額退款若成果不符合您的需求說明且修改後仍未改善,或製作時間超過交付期限的兩倍,請在訂單聊天室留言:我們將重新製作,或全額退還款項。
常見問題
你們會幫我發布回覆嗎?
不會。我們絕不登入您的檔案;您需自行將每則回覆貼到對應的評論下方。
你們能移除虛假評論嗎?
除了 Google 之外,沒有人能移除。我們會撰寫中立的回覆,並說明您如何自行向 Google 檢舉該評論。
你們能寫正面評論來平衡嗎?
不能。虛假或付費評論違反 Google 的規定。我們只回覆真實客人留下的評論。
我們是診所,有什麼特別要注意的嗎?
有,我們的回覆絕不確認評論者是病患,也不提及任何治療,因為那會洩漏健康資訊。
沒有找到您要的答案?


