Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Google Business Profile texts: a tailoring studio
Description
Thistle & Thread is a tailoring and alterations studio on Mill Street in the Alder Park neighbourhood. We hem trousers and jeans, take in and let out dresses and suits, replace zips and repair linings and coats. Wedding and prom dresses are fitted over two or three appointments, so the dress is ready a week before the day. Most simple alterations, such as hems and sleeves, are ready in three working days. Bring the shoes you will wear with trousers or a dress, and we will pin the length at the first fitting. The studio is open Tuesday to Saturday, and fittings can be booked by phone or walk-in.
601 characters of 750; no links, prices or offers, as Google's rules ask.
Categories
- Primary: Tailor
- Secondary: Clothing alteration service, Dressmaker
Services
| Service | Price | Description |
|---|---|---|
| Trouser hem | £18 | Standard or blind hem for trousers and jeans, original hem kept on jeans if you wish. Ready in 3 working days. |
| Zip replacement | £25 | New zip for trousers, skirts and jackets, matched in colour and length. |
| Wedding dress fitting | from £150 | Hem, bustle and bodice fitting over 2–3 appointments. |
| Suit alteration | from £40 | Sleeves, waist and trouser length on jackets and suits. |
Posts
Update: Prom season is coming. Book your dress fitting now: we pin the length with your shoes at the first visit and finish a week before the dance. Button: Call now
Offer: Spring wardrobe check: bring three items for alteration and the third hem is free until 30 April. Button: Learn more
Review replies
★★★★★ Maria: "They saved my wedding dress two weeks before the day!"
Thank you, Maria! It was a joy to work on such a beautiful dress. We wish you both a happy marriage, and congratulations again.
★★☆☆☆ Daniel: "Hem was fine but it took a week, not three days."
Daniel, thank you for telling us, and we are sorry for the wait. That week we had more orders than usual, and we should have warned you when you dropped off the trousers. Please call us on your next visit: we will tell you the exact date before we start.
Files: profile-texts.docx and profile-texts.xlsx, ready to paste into your profile.
Client: Thistle & Thread, an alterations and tailoring studio in a UK city neighbourhood, run by two tailors. Task: the profile texts to paste in. Standard package; below are the description, categories, 4 of 12 services, 2 of 6 posts and 2 of 15 review replies.
The client and all details are made up.
About this service
Unanswered one-star reviews sit at the top of a profile for months, and a defensive reply often does more damage than the review itself. We write a reply to each real review you send, matching your voice: thanks that are specific to what the customer praised, and calm answers to complaints that acknowledge the issue, avoid private details and move the conversation offline, plus templates your team can reuse.
What is included
- What you getA reply to each review you send, ready to paste in your profile, plus reusable reply templates for common situations. On the order page and as Word and Excel files with each review next to its reply.
- Reply per reviewSpecific, not copy-paste thanks
- Negative review repliesCalm, factual and moved offline
- Privacy-safe wordingNo order or personal details exposed
- Reusable templatesFor common praise and complaints
- Suspected fake reviewsA neutral reply and how to report it
How it works
- 1ReviewsYou send reviews and context
- 2DraftingWe write a reply to each
- 3TemplatesWe add reusable replies
What we need from you
The reviews as text, screenshots or an Excel list, your business type, how you want to sound, what really happened in difficult cases, and how unhappy customers can reach you.
We will ask you:
- What kind of business is it?
- How should replies sound?
- What happened in the negative reviews, from your side?
- Where should unhappy customers contact you?
Compare packages
| Packages | BasicUp to 10 replies and 3 templates$12 | StandardUp to 25 replies and 5 templates$25 | PremiumUp to 50 replies and 10 templates$45 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Review replies | up to 10 | up to 25 | up to 50 |
| Reply templates | 3 | 5 | 10 |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Do you post the replies?
No. We never log in to your profile; you paste each reply under its review yourself.
Can you remove a fake review?
No one but Google can remove it. We write a neutral reply and explain how you can report the review to Google yourself.
Can you write positive reviews to balance it?
No. Fake or paid reviews break Google's rules. We only reply to reviews real customers left.
We are a clinic. Anything special?
Yes, our replies never confirm that the reviewer was a patient or mention any treatment, because that would disclose health information.