成果範例
Business letter: payment reminder to a wholesale client
Version A: polite but clear
Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue
Dear Ms. [Surname],
Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.
I am writing about two invoices that remain open:
| Invoice | Date | Amount | Due date |
|---|---|---|---|
| HOC-0412 | 2 September | $1,240.00 | 16 September |
| HOC-0419 | 9 September | $865.50 | 23 September |
| Total | $2,105.50 |
We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.
Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.
We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.
Kind regards, [Your name] Hollow Oak Ceramics | [phone]
Version B: firm (changed paragraphs)
Subject: Final reminder: $2,105.50 overdue since September
Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.
Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.
If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.
Notes for you
- Use Version A first. If there is no reply within 7 days, send Version B.
- Fill in the bracketed fields and check that the invoice amounts match your records.
- Only mention the late fee if it really is in the terms the client signed.
Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.
客戶與所有細節皆為虛構。
關於此服務
辭職信會留存在人事檔案中，在有人查核推薦人時常被再次閱讀。我們撰寫簡短而得體的信，寫明您的最後工作日、您提出的預告期，以及協助交接的意願，並略去那些若有也應留到離職面談的抱怨。語氣依您的情況而定，從轉職到因個人原因離開皆適用。
包含內容
- 您會得到什麼一封載明預告期與最後工作日的辭職信，可直接簽名後親自遞交，或寄電子郵件給主管與人資。以文字與檔案交付。
- 正確的預告期清楚寫明最後一天
- 得體的語氣表達感謝，但不過度
- 願意協助交接顯示您負責任地離開
- 妥善處理離職原因簡短、含糊或不提
- 簡短且定案不留可供爭論的內容
服務流程
- 1您的情況您告訴我們職務、預告期與原因
- 2信件我們以您的語氣撰寫
- 3遞交由您簽名後交給主管
需要您提供的資料
您的職務與僱主、合約中的預告期、預計的最後一天、與主管之間的狀況，以及離職原因方面您想說或不想說的內容。
我們會詢問您：
- 您的合約要求多長的預告期？
- 您想說明離職的原因嗎？
- 您會親自遞交還是以電子郵件寄出？
- 有沒有慰留或緊張的情況是我們需要知道的？
比較方案
付款保障
下單時付款，但只有在驗收成果後，款項才會撥付。
- 固定價格付款後，方案價格不會變動。
- 款項先行保留付款時，金額只會先保留，在您驗收後才會撥付給服務。
- 交付前檢查每份成果在交到您手上之前都會經過品質檢查，您也可以在驗收前於訂單頁面查看成果。
- 免費修改在需求說明範圍內，可依方案允許的次數提出修改。
- 3 天後自動驗收若您在交付後 3 天內未驗收也未提出修改，成果將自動驗收。若您在交付後於訂單聊天室留言，訂單會暫停自動驗收；我們回覆後，可能會重新起算 3 天，並會在聊天室中告知。
- 重新製作或全額退款若成果不符合您的需求說明且修改後仍未改善，或製作時間超過交付期限的兩倍，請在訂單聊天室留言：我們將重新製作，或全額退還款項。
常見問題
我一定要說明原因嗎？
不需要。我們可以只寫一句中性的話，或完全不提。
你們能寫給團隊的告別信嗎？
可以，進階版包含給同事的告別短文，以及給主管的簡短郵件。
如果我想在預告期結束前離開怎麼辦？
我們可以加上禮貌地請求縮短預告期的內容，但由僱主決定。
沒有找到您要的答案？