Business lettersEmails & Messages

A clear, professional business letter that gets results

Usually ready in 15 minutesRevisions includedQuality check
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  • Revisions within the package are free.
  • If you do not respond within 3 days of delivery, the work is accepted automatically.

The money is reserved when you pay and released only once you accept the work.

A clear, professional business letter that gets results

Example result

Example for the Standard package

Business letter: payment reminder to a wholesale client

Version A: polite but clear

Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue

Dear Ms. [Surname],

Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.

I am writing about two invoices that remain open:

InvoiceDateAmountDue date
HOC-04122 September$1,240.0016 September
HOC-04199 September$865.5023 September
Total$2,105.50

We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.

Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.

We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.

Kind regards, [Your name] Hollow Oak Ceramics | [phone]

Version B: firm (changed paragraphs)

Subject: Final reminder: $2,105.50 overdue since September

Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.

Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.

If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.

Notes for you

  • Use Version A first. If there is no reply within 7 days, send Version B.
  • Fill in the bracketed fields and check that the invoice amounts match your records.
  • Only mention the late fee if it really is in the terms the client signed.

Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.

The client and all details are made up.

About this service

We draft a business letter that states your point clearly and asks for one specific action: a reply, a payment, a meeting or a decision. The tone is matched to the recipient, from a polite request to a firm reminder. You review it, add your details and send it yourself.

What is included

  • What you getAn editable letter with a subject line, ready for your signature, up to 2 pages. You get it as text you can paste or download as a file.
  • Clear structureContext, request and next step
  • Right tonePolite, neutral or firm, as you need
  • Subject lineShort and specific
  • Placeholders for detailsDates, amounts and names marked for you to check
  • Any languageWrite in the language your recipient reads

How it works

  1. 1
    BriefYou describe the situation and the goal
  2. 2
    DraftWe write the letter
  3. 3
    DeliveryYou check the details and send it
  4. 4
    RevisionsYou ask for changes within your package

What we need from you

Who the letter is for, the facts of the situation, what you want the recipient to do, the language and any deadlines.

We will ask you:

  • Who is the recipient?
  • What do you want them to do after reading?
  • What tone is right?

Compare packages

PackagesBasic1 letter up to 1 page$15Standard1 letter up to 2 pages, 2 tones$29PremiumSet of 3 letters$55
Deadline1 day2 days3 days
Revisions123
Letters113
Lengthup to 1 pageup to 2 pagesup to 2 pages each
Tone versions121
Order BasicOrder StandardOrder Premium

Payment protection

You pay when you order, but the money is released only for accepted work.

  • Fixed priceThe package price does not change after you pay.
  • The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
  • Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
  • Free revisionsAsk for changes within your brief as many times as the package allows.
  • Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
  • Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
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Questions and answers

Will you send the letter for me?

No. You get the text, check the details and send it from your own address.

Is this a legal document?

No. We write a clear business letter, but it is not legal advice and not a formal legal claim.

Can you use my company letterhead?

We deliver the text; you paste it into your letterhead.

Did not find your answer?

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