WritingPayment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.

Example result
Business letter: payment reminder to a wholesale client
Version A: polite but clear
Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue
Dear Ms. [Surname],
Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.
I am writing about two invoices that remain open:
| Invoice | Date | Amount | Due date |
|---|---|---|---|
| HOC-0412 | 2 September | $1,240.00 | 16 September |
| HOC-0419 | 9 September | $865.50 | 23 September |
| Total | $2,105.50 |
We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.
Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.
We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.
Kind regards, [Your name] Hollow Oak Ceramics | [phone]
Version B: firm (changed paragraphs)
Subject: Final reminder: $2,105.50 overdue since September
Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.
Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.
If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.
Notes for you
- Use Version A first. If there is no reply within 7 days, send Version B.
- Fill in the bracketed fields and check that the invoice amounts match your records.
- Only mention the late fee if it really is in the terms the client signed.
Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.
The client and all details are made up.
About this service
Chasing an unpaid invoice is awkward, so it often gets delayed. We write reminders that escalate step by step: a friendly nudge, a firmer second notice and a final letter that states the consequence, such as late fees or a pause in work. Each one quotes the invoice number, amount and due date and makes paying as easy as possible.
What is included
- What you getReminder letters with subject lines and placeholders for invoice details, ready to send from your email or accounting tool. Delivered as text and as a file.
- Escalating toneFrom friendly to final
- Invoice detailsNumber, amount and due date in each letter
- Easy to payPayment link or details placeholder
- Relationship keptFirm without burning bridges
- Sending scheduleWhen to send each letter
How it works
- 1SituationYou share the invoices and your terms
- 2LettersWe write the reminders in order
- 3SendingYou send them on the suggested schedule
What we need from you
Who owes you and how you work with them, invoice numbers, amounts and due dates, your payment terms and what you are prepared to do if they still do not pay.
We will ask you:
- Who is the debtor and what is your relationship?
- How overdue is the invoice and for how much?
- What are your payment terms?
- What will you do if they still do not pay?
Compare packages
| Packages | BasicOne reminder$12 | Standard3-step reminder sequence$25 | Premium5-letter collection set$45 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Letters | 1 | 3 | 5 |
| Stages | the one you need | friendly, firm, final | 3 reminders, payment plan, thank-you |
| Length | up to 1 page | up to 1 page each | up to 1 page each |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Can I reuse the letters for other clients?
Yes. Invoice details are placeholders, so the set works as a template.
Do you contact the debtor?
No. We write the letters; you send them from your own email or invoicing tool.
Can the final letter mention legal action?
It can state your next step, such as collections or court, but only if you really intend it. It is not a formal legal demand.
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