Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Technical specification: booking website for a yoga studio
1. Project goals
- Let clients see the timetable and book a class in under one minute, from a phone.
- Sell class passes and memberships online.
- Cut the time staff spend on bookings from about 10 hours a week to under 2.
Success measures (3 months after launch): 70% of bookings made online; no-shows below 10%.
2. Users
| Role | What they need |
|---|---|
| Visitor | See classes, prices and teachers; buy a first-class trial |
| Client | Book and cancel classes, see remaining passes, join a waitlist |
| Teacher | See their own classes and the list of booked clients |
| Admin | Manage timetable, prices, passes, teachers and refunds |
3. Pages and screens
- Home: next classes today, trial offer, studio address.
- Timetable: week view, filters by class type, level, teacher and room.
- Class page: description, teacher, length, places left, Book button.
- Prices: single class, 5- and 10-class passes, monthly membership.
- Teachers: list and individual profiles.
- Account: upcoming bookings, history, passes, payment methods.
- Admin panel: timetable editor, client list, sales report.
4. Key features
4.1 Booking
- A client can book if they have a valid pass or pay for a single class.
- Class capacity is set per room (Room A: 18, Room B: 10).
- When a class is full, the client can join a waitlist; if a place opens, the first person in line gets it and receives an email and text message.
4.2 Cancellation
- Free cancellation up to 12 hours before class; the pass credit returns.
- Later cancellation or a no-show uses up the credit.
4.3 Payments
- Card payments through a payment provider chosen by the studio.
- Passes expire: 5-class after 2 months, 10-class after 3 months.
4.4 Notifications
- Booking confirmation, reminder 3 hours before class, waitlist updates.
5. Non-functional requirements
- Mobile-first; pages load in under 2 seconds on 4G.
- Works in the two latest versions of major browsers.
- Personal data stored in line with local data protection law.
6. Open questions
| # | Question | Who decides |
|---|---|---|
| 1 | Do teachers mark attendance in the app, or does the front desk? | Studio owner |
| 2 | Is a 2-week trial pass needed in addition to a single trial class? | Studio owner |
| 3 | Should the timetable be embedded on the current website or replace it? | Owner + developer |
| 4 | Which payment provider and text-message service are preferred? | Owner |
Client: Lotus Lane Yoga, a studio with 2 rooms, 9 teachers and about 60 classes a week. Today bookings go through direct messages and a paper sign-up sheet. Standard package: specification up to 10 pages. Excerpt below.
The client and all details are made up.
About this service
We write a specification for a two-sided marketplace, whether it sells goods, services or rentals. It covers each side separately: how sellers join, list and get paid, how buyers search, order and review, and how your team moderates, resolves disputes and takes a commission. Payouts, trust and safety and admin tools get their own sections, since that is where marketplace projects usually overrun.
What is included
- What you getA marketplace spec with roles, seller and buyer flows, listings, search, orders, payments and payouts, reviews, moderation and admin tools; Premium adds user stories and acceptance criteria. It comes as formatted text you can paste into a document or send to developers; any time or cost figures are rough guidance, not a quote.
- Seller sideSign-up, verification, listings and payouts
- Buyer sideSearch, filters, order and reviews
- Money flowPayment, commission, holds and refunds
- Trust and moderationDisputes, bans and fake listing checks
- Admin toolsWhat your team sees and controls
How it works
- 1BriefYou describe both sides and the money flow
- 2Roles and flowsWe map each role's journey
- 3SpecWe write the specification
What we need from you
What is traded and between whom, how you earn (commission, subscription, listing fees), countries, how sellers get paid and marketplaces you like.
We will ask you:
- What is traded, and who are the sellers and buyers?
- How does the platform earn money?
- How do sellers get paid?
- Which marketplaces do you like?
Compare packages
| Packages | BasicOne-page marketplace brief$25 | StandardMarketplace spec up to 12 pages$49 | PremiumFull marketplace spec with user stories$95 |
|---|---|---|---|
| Deadline | 1 day | 3 days | 5 days |
| Revisions | 1 | 2 | 3 |
| Length | 1 page | up to 12 pages | up to 25 pages |
| User roles covered | up to 3 | up to 4 | up to 5 |
| User stories and acceptance criteria | No | No | Yes |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Do you cover payment regulations?
We note where licences or KYC checks may apply. Confirm them with your payment provider and a lawyer.
Can it start as a simple version?
Yes. We mark what can launch first and what can wait.
Will you build the marketplace?
No. This service is the specification only.