Review request emailOriginal

A review request email in HTML: a polite thank-you and a button to the page where customers leave a review

Usually ready in 15 minutesRevisions includedQuality check
Payment protectionDetails
  • Revisions within the package are free.
  • If you do not respond within 3 days of delivery, the work is accepted automatically.
Order · $29

The money is reserved when you pay and released only once you accept the work.

A review request email in HTML: a polite thank-you and a button to the page where customers leave a review

Example result

Example for the Standard package

Welcome and spring sale emails for a ceramics shop

The two emails

The welcome email The spring sale email

The welcome email on a phone

The welcome email on a phone

Files: a ZIP archive with 2 HTML emails built for email programs, with inline styles and an unsubscribe link, and 3 pictures drawn for them, ready to import into the client's mailing service. The pictures here are screenshots of the emails.

Client: Juniper & Oak, a small online shop of handmade ceramics and home goods. Task: two emails for their mailing service: a welcome email with 10% off the first order and a spring sale email with 20% off vases and planters, in sand, terracotta and olive.

The client and all details are made up.

About this service

A review request works when it is short, polite and asks for one thing. We write and build the email from your brief: thanks for the order or visit, a line or two on why feedback matters to you, a clear button to the review page you choose, such as your shop, a map listing or your own feedback page, and a contact for anyone who had a problem. The email does not collect ratings itself, as email programs do not run forms: star pictures can be links to your review page. We never write reviews, and a reward is shown only if you give it. Tables 600 px wide, one column on phones, an unsubscribe link placeholder. We do not send it.

What is included

  • What you getA ZIP archive with the HTML of each email and its pictures, and a preview on the order page.
  • A short thank-youThanks for the order or visit in your voice
  • One clear buttonLeads to the review page you choose
  • Clickable starsStar pictures that open your review page, if you want them
  • A line for problemsYour contact, so a customer with a problem can reach you directly
  • Unsubscribe linkA placeholder in the footer that you replace with your service's own link

How it works

  1. 1
    BriefYou say what customers bought and where reviews should go
  2. 2
    Emails and previewWe write the texts, draw the pictures and build the emails for you to look through
  3. 3
    ArchiveYou download the archive and ask for changes within your package

What we need from you

What the customer bought or which service they had, how long after it the email goes, the full link to the page where reviews are left, how customers with a problem can reach you, and any thank-you gift with its terms if you offer one and the review site allows it. Also the sender's details for the footer exactly as they should appear. Optionally up to 5 pictures as PNG, JPEG or WebP: your logo and photos of your products or work that you have the right to use.

We will ask you:

  • What did the customer buy or use?
  • Where should reviews go?
  • When does the email go out?
  • How can customers with a problem reach you?
  • Sender's details for the footer

Compare packages

Basic1 review request$16StandardRequest and reminder$29Premium4 feedback emails$49
Deadline1 day2 days2 days
Revisions123
Emails124
Pictures drawn for the emails234
Phone versionYesYesYes
Unsubscribe linkYesYesYes
OrderOrderOrder

Payment protection

You pay when you order, but the money is released only for accepted work.

  • Fixed priceThe package price does not change after you pay.
  • The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
  • Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
  • Free revisionsAsk for changes within your brief as many times as the package allows.
  • Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
  • Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
How it works →

Questions and answers

Can customers rate us right in the email?

No: email programs do not run forms. Each star can be a link to your review page, so one tap takes the customer there.

Will you write a few reviews to start with?

No. We never write or invent reviews, ratings or quotes. The email only asks your real customers to share their own opinion.

Can we offer a discount for a review?

Only if you decide to and the review site's rules allow it; many sites forbid rewards for reviews. We show the offer exactly as you give it.

Can it name the product the customer bought?

Yes, as a marked placeholder for your shop's tag, or as one fixed product if the email goes to buyers of one item.

Who sends the email and when?

You do, from your mailing service or shop, for example a week after delivery. We make the email and do not log in to your accounts.

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