成果範例
Business letter: payment reminder to a wholesale client
Version A: polite but clear
Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue
Dear Ms. [Surname],
Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.
I am writing about two invoices that remain open:
| Invoice | Date | Amount | Due date |
|---|---|---|---|
| HOC-0412 | 2 September | $1,240.00 | 16 September |
| HOC-0419 | 9 September | $865.50 | 23 September |
| Total | $2,105.50 |
We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.
Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.
We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.
Kind regards, [Your name] Hollow Oak Ceramics | [phone]
Version B: firm (changed paragraphs)
Subject: Final reminder: $2,105.50 overdue since September
Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.
Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.
If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.
Notes for you
- Use Version A first. If there is no reply within 7 days, send Version B.
- Fill in the bracketed fields and check that the invoice amounts match your records.
- Only mention the late fee if it really is in the terms the client signed.
Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.
客戶與所有細節皆為虛構。
關於此服務
要終止與供應商、代理商、軟體廠商或服務提供者的合約，通常取決於是否遵循合約本身的終止條款：通知期限、通知形式，以及必須寄送的地址。我們撰寫的通知會引用合約與您指定的條款，載明終止日期，要求最終發票、歸還您的資料或財產，以及確認收悉，並保持禮貌，讓雙方好聚好散。這是信件範本，並非法律意見，因此若事關重大或合約有爭議，請讓律師依您所在的國家檢查。
包含內容
- 您會收到什麼一封引用合約與條款、載明終止日期以及您需要對方配合事項的終止通知，日期與引用編號會標出供您核對。內容以文字形式提供在訂單頁面，請依合約要求的方式寄出。
- 引用條款依合約條款發出通知
- 明確的終止日期依您給出的通知期限計算
- 收尾請求最終發票、資料、財產、存取權限
- 收悉確認要求對方以書面確認
- 中立語氣堅定而不傷和氣
服務流程
- 1需求說明您貼上條款與重要日期
- 2信件我們圍繞條款撰寫通知
- 3交付您核對後簽名並依要求寄出
需要您提供的資料
合約名稱、日期與編號、以文字貼上的終止條款、您希望的終止日期、必須歸還或結清的事項，以及（若您想說明）終止的原因。
我們會詢問您：
- 終止條款是怎麼寫的？
- 對方是誰？
- 您希望的終止日期是什麼時候？
- 是有爭議，還是和平結束？
比較方案
付款保障
下單時付款，但只有在驗收成果後，款項才會撥付。
- 固定價格付款後，方案價格不會變動。
- 款項先行保留付款時，金額只會先保留，在您驗收後才會撥付給服務。
- 交付前檢查每份成果在交到您手上之前都會經過品質檢查，您也可以在驗收前於訂單頁面查看成果。
- 免費修改在需求說明範圍內，可依方案允許的次數提出修改。
- 3 天後自動驗收若您在交付後 3 天內未驗收也未提出修改，成果將自動驗收。若您在交付後於訂單聊天室留言，訂單會暫停自動驗收；我們回覆後，可能會重新起算 3 天，並會在聊天室中告知。
- 重新製作或全額退款若成果不符合您的需求說明且修改後仍未改善，或製作時間超過交付期限的兩倍，請在訂單聊天室留言：我們將重新製作，或全額退還款項。
常見問題
這是法律意見嗎？
不是。這是依據您提供的條款所寫的信件。請讓律師依您所在的國家檢查，尤其是在涉及金錢爭議時。
我應該如何寄出？
依合約規定的方式，例如掛號郵件，或寄到指定地址的電子郵件。請保留寄出時間的證明。
你們可以閱讀我的整份合約嗎？
請以文字貼上終止、通知與續約的條款。我們會依據您貼上的內容撰寫信件。
沒有找到您要的答案？