成果範例
Business letter: payment reminder to a wholesale client
Version A: polite but clear
Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue
Dear Ms. [Surname],
Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.
I am writing about two invoices that remain open:
| Invoice | Date | Amount | Due date |
|---|---|---|---|
| HOC-0412 | 2 September | $1,240.00 | 16 September |
| HOC-0419 | 9 September | $865.50 | 23 September |
| Total | $2,105.50 |
We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.
Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.
We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.
Kind regards, [Your name] Hollow Oak Ceramics | [phone]
Version B: firm (changed paragraphs)
Subject: Final reminder: $2,105.50 overdue since September
Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.
Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.
If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.
Notes for you
- Use Version A first. If there is no reply within 7 days, send Version B.
- Fill in the bracketed fields and check that the invoice amounts match your records.
- Only mention the late fee if it really is in the terms the client signed.
Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.
客戶與所有細節皆為虛構。
關於此服務
員工會向人資索取在職證明，用於租屋申請、房貸、簽證或新工作，而每種申請所需的資料略有不同：到職日期、職稱、僱用類型、工時，以及僅在員工同意下才提供的薪資。我們以貴公司的名義撰寫信件範本，為每項可變的細節預留欄位，提供供查證方使用的聯絡行，以及只確認事實、不附帶額外承諾的用語。您的人資團隊只需幾分鐘就能為每次申請填寫完成。
包含內容
- 您會收到什麼一份在職證明範本，預留欄位清楚標示，附薪資與工時的可選行，並簡短說明各自的使用時機。內容以文字形式提供在訂單頁面，可貼到您的公司信紙上。
- 標示預留欄位姓名、日期、職稱、合約類型
- 可選行薪資與工時，僅限員工同意
- 依用途的版本租屋、房貸、簽證或新工作
- 查證聯絡方式房東或銀行如何確認
- 使用說明何時選用哪個版本
服務流程
- 1需求說明您列出會確認的資料與用途
- 2範本我們撰寫含預留欄位的信件
- 3交付您放上公司信紙後重複使用
需要您提供的資料
貴公司名稱與國家、由誰簽署這些信、您願意確認哪些資料、員工通常需要這些信的用途，以及公司政策要求的任何用語。
我們會詢問您：
- 您會確認哪些資料？
- 這些信通常用於什麼？
- 由誰簽署？職稱是什麼？
- 將在哪個國家、以什麼語言使用？
比較方案
付款保障
下單時付款，但只有在驗收成果後，款項才會撥付。
- 固定價格付款後，方案價格不會變動。
- 款項先行保留付款時，金額只會先保留，在您驗收後才會撥付給服務。
- 交付前檢查每份成果在交到您手上之前都會經過品質檢查，您也可以在驗收前於訂單頁面查看成果。
- 免費修改在需求說明範圍內，可依方案允許的次數提出修改。
- 3 天後自動驗收若您在交付後 3 天內未驗收也未提出修改，成果將自動驗收。若您在交付後於訂單聊天室留言，訂單會暫停自動驗收；我們回覆後，可能會重新起算 3 天，並會在聊天室中告知。
- 重新製作或全額退款若成果不符合您的需求說明且修改後仍未改善，或製作時間超過交付期限的兩倍，請在訂單聊天室留言：我們將重新製作，或全額退還款項。
常見問題
可以包含薪資嗎？
僅限員工書面同意，並遵循您當地的隱私規定。範本中的薪資行是可選的。
大使館會接受這封信嗎？
要求依國家和簽證類型而異，請查閱大使館的清單。凡是您告知對方要求的內容，我們都會加入。
這是法律意見嗎？
不是。這是信件範本；公司要確認哪些內容，由您的人資或法務團隊決定。
沒有找到您要的答案？