Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Business letter: payment reminder to a wholesale client
Version A: polite but clear
Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue
Dear Ms. [Surname],
Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.
I am writing about two invoices that remain open:
| Invoice | Date | Amount | Due date |
|---|---|---|---|
| HOC-0412 | 2 September | $1,240.00 | 16 September |
| HOC-0419 | 9 September | $865.50 | 23 September |
| Total | $2,105.50 |
We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.
Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.
We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.
Kind regards, [Your name] Hollow Oak Ceramics | [phone]
Version B: firm (changed paragraphs)
Subject: Final reminder: $2,105.50 overdue since September
Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.
Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.
If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.
Notes for you
- Use Version A first. If there is no reply within 7 days, send Version B.
- Fill in the bracketed fields and check that the invoice amounts match your records.
- Only mention the late fee if it really is in the terms the client signed.
Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.
The client and all details are made up.
About this service
Ending a contract with a supplier, agency, software vendor or service provider usually depends on following its own termination clause: the notice period, the form of notice and the address it must go to. We write a notice that refers to the contract and the clause you name, states the termination date, asks for the final invoice, the return of your data or property and confirmation of receipt, and stays polite so the relationship ends cleanly. This is a letter template, not legal advice, so have a lawyer check it for your country if the stakes are high or the contract is disputed.
What is included
- What you getA termination notice that cites the contract and clause, the end date and what you need from the other side, with dates and references marked for you to check. You get it as text on the order page to send in the way your contract requires.
- Clause referencedNotice given under your contract terms
- Clear end dateCounted from the notice period you give
- Wrap-up requestsFinal invoice, data, property, access
- Receipt confirmationA request to confirm in writing
- Neutral toneFirm without burning bridges
How it works
- 1BriefYou paste the clause and key dates
- 2LetterWe write the notice around the clause
- 3DeliveryYou check it, sign and send as required
What we need from you
The contract name, date and number, the termination clause pasted as text, the end date you want, what must be returned or settled and the reason, if you want to give one.
We will ask you:
- What does the termination clause say?
- Who is the other party?
- What end date do you want?
- Is there a dispute, or are you ending on good terms?
Compare packages
| Packages | Basic1 notice up to 1 page$12 | Standard1 notice up to 2 pages, 2 tones$25 | Premium3 letters: notice, reminder, wrap-up$45 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Letters | 1 | 1 | 3 |
| Length | up to 1 page | up to 2 pages | up to 2 pages each |
| Tone versions | 1 | 2 | 1 |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Is this legal advice?
No. It is a letter based on the clause you provide. Have a lawyer check it for your country, especially if money is disputed.
How should I send it?
The way your contract says, for example registered post or email to a named address. Keep proof of when it was sent.
Can you read my whole contract?
Paste the termination, notice and renewal clauses as text. We base the letter on what you paste.