成果範例
Business letter: payment reminder to a wholesale client
Version A: polite but clear
Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue
Dear Ms. [Surname],
Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.
I am writing about two invoices that remain open:
| Invoice | Date | Amount | Due date |
|---|---|---|---|
| HOC-0412 | 2 September | $1,240.00 | 16 September |
| HOC-0419 | 9 September | $865.50 | 23 September |
| Total | $2,105.50 |
We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.
Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.
We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.
Kind regards, [Your name] Hollow Oak Ceramics | [phone]
Version B: firm (changed paragraphs)
Subject: Final reminder: $2,105.50 overdue since September
Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.
Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.
If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.
Notes for you
- Use Version A first. If there is no reply within 7 days, send Version B.
- Fill in the bracketed fields and check that the invoice amounts match your records.
- Only mention the late fee if it really is in the terms the client signed.
Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.
客戶與所有細節皆為虛構。
關於此服務
大多數房東與房客的糾紛，都從一則含糊的訊息開始，然後越演越烈。無論您是請求修繕或退還押金的房客，還是通知租金調整或逾期付款的房東，我們撰寫的信件都會引用相關的租約條款、以日期陳述事實，並要求對方在指定日期前採取一個明確的行動。各國與各城市的通知期限與租賃規定不同，寄出前請向當地確認所需的措辭。
包含內容
- 您會得到什麼一封標註日期、引用您的租約與房屋的信件，含要求事項、期限與簽名欄位。以文字與檔案交付。
- 引用租約在有幫助之處引用條款
- 附日期的事實發生了什麼、何時發生
- 一個明確的要求修繕、付款、通知或退款
- 期限合理的回覆日期
- 留下書面紀錄日後可作為紀錄
服務流程
- 1情況您告訴我們您的立場與租約條款
- 2信件我們以您選擇的語氣撰寫
- 3寄送由您填上日期、簽名並送出
需要您提供的資料
您是房東還是房客、房屋地址、相關的租約條款、發生了什麼事與時間，以及您希望在哪一天之前完成什麼。
我們會詢問您：
- 您是房東還是房客？
- 這封信是關於什麼？
- 房屋位於哪個國家與城市？
- 應該發生什麼事？在何時之前？
比較方案
付款保障
下單時付款，但只有在驗收成果後，款項才會撥付。
- 固定價格付款後，方案價格不會變動。
- 款項先行保留付款時，金額只會先保留，在您驗收後才會撥付給服務。
- 交付前檢查每份成果在交到您手上之前都會經過品質檢查，您也可以在驗收前於訂單頁面查看成果。
- 免費修改在需求說明範圍內，可依方案允許的次數提出修改。
- 3 天後自動驗收若您在交付後 3 天內未驗收也未提出修改，成果將自動驗收。若您在交付後於訂單聊天室留言，訂單會暫停自動驗收；我們回覆後，可能會重新起算 3 天，並會在聊天室中告知。
- 重新製作或全額退款若成果不符合您的需求說明且修改後仍未改善，或製作時間超過交付期限的兩倍，請在訂單聊天室留言：我們將重新製作，或全額退還款項。
常見問題
這封信是正式的法律通知嗎？
不是。這是一封清楚的書面信件。某些通知（如終止租約）必須遵循您所在地區的法定格式，請向當地確認。
你們能寫請求退還押金的信嗎？
可以。我們會列出退租時的狀況、金額與退還期限。
可以用電子郵件寄出嗎？
可以，除非您的租約或當地規定要求郵寄。文字兩種方式皆適用。
沒有找到您要的答案？