寫作
成果範例
Business letter: payment reminder to a wholesale client
Version A: polite but clear
Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue
Dear Ms. [Surname],
Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.
I am writing about two invoices that remain open:
| Invoice | Date | Amount | Due date |
|---|---|---|---|
| HOC-0412 | 2 September | $1,240.00 | 16 September |
| HOC-0419 | 9 September | $865.50 | 23 September |
| Total | $2,105.50 |
We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.
Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.
We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.
Kind regards, [Your name] Hollow Oak Ceramics | [phone]
Version B: firm (changed paragraphs)
Subject: Final reminder: $2,105.50 overdue since September
Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.
Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.
If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.
Notes for you
- Use Version A first. If there is no reply within 7 days, send Version B.
- Fill in the bracketed fields and check that the invoice amounts match your records.
- Only mention the late fee if it really is in the terms the client signed.
Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.
客戶與所有細節皆為虛構。
關於此服務
我們撰寫貸款機構在房貸申請過程中要求的說明信,例如關於信用查詢、工作空窗期、大額存款或逾期繳款。信中以冷靜、就事論事的語氣陳述事實、日期與原因,並說明問題已經解決。審核人員會看很多這類信件;簡短而具體最有效。
包含內容
- 您將獲得一封附主旨與貸款編號欄位的說明信,可直接簽名,日期與金額已標示供您核對。以文字交付,可貼進貸款機構的表單或信件。
- 精準回應對方的要求符合貸款機構的用詞
- 事實與日期清楚的時間軸,不多說無關的事
- 冷靜、就事論事的語氣不找藉口,也不訴諸情緒
- 說明問題已解決為何不會再發生
服務流程
- 1需求說明您貼上貸款機構的要求與相關事實
- 2信件我們撰寫說明信
- 3交付您核對每項事實後簽名
需要您提供的資料
貸款機構提出的確切問題或條件、含日期與金額的事實、背後原因,以及之後有哪些改變。
我們會詢問您:
- 貸款機構確切要求您說明什麼?
- 發生了什麼事?請附日期與金額。
- 之後有哪些改變?
比較方案
付款保障
下單時付款,但只有在驗收成果後,款項才會撥付。
- 固定價格付款後,方案價格不會變動。
- 款項先行保留付款時,金額只會先保留,在您驗收後才會撥付給服務。
- 交付前檢查每份成果在交到您手上之前都會經過品質檢查,您也可以在驗收前於訂單頁面查看成果。
- 免費修改在需求說明範圍內,可依方案允許的次數提出修改。
- 3 天後自動驗收若您在交付後 3 天內未驗收也未提出修改,成果將自動驗收。若您在交付後於訂單聊天室留言,訂單會暫停自動驗收;我們回覆後,可能會重新起算 3 天,並會在聊天室中告知。
- 重新製作或全額退款若成果不符合您的需求說明且修改後仍未改善,或製作時間超過交付期限的兩倍,請在訂單聊天室留言:我們將重新製作,或全額退還款項。
常見問題
這封信能讓我的房貸核准嗎?
它能清楚呈現您的狀況,但核准與否由貸款機構決定。
你們能把情況寫得比實際更好嗎?
不行。寫給貸款機構的信必須真實;我們只會把真實的事實寫得清楚、條理分明。
這是財務或法律建議嗎?
不是。若對貸款條件有疑問,請洽詢您的貸款專員或經紀人。
沒有找到您要的答案?


