寫作
成果範例
Business letter: payment reminder to a wholesale client
Version A: polite but clear
Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue
Dear Ms. [Surname],
Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.
I am writing about two invoices that remain open:
| Invoice | Date | Amount | Due date |
|---|---|---|---|
| HOC-0412 | 2 September | $1,240.00 | 16 September |
| HOC-0419 | 9 September | $865.50 | 23 September |
| Total | $2,105.50 |
We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.
Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.
We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.
Kind regards, [Your name] Hollow Oak Ceramics | [phone]
Version B: firm (changed paragraphs)
Subject: Final reminder: $2,105.50 overdue since September
Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.
Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.
If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.
Notes for you
- Use Version A first. If there is no reply within 7 days, send Version B.
- Fill in the bracketed fields and check that the invoice amounts match your records.
- Only mention the late fee if it really is in the terms the client signed.
Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.
客戶與所有細節皆為虛構。
關於此服務
在地商店、餐廳與公司會收到許多學校園遊會、慈善路跑、抽獎與球隊旅行的捐贈請求,而他們會答應那些具體又容易的請求。我們撰寫的信件會點出您的公益目的與活動,請求一件明確的事,例如禮券、抽獎獎品或贊助等級,並說明商家能得到什麼回饋,從布條上的標誌到感謝貼文都可以。信末附上期限與最簡單的回覆方式。
包含內容
- 您會收到什麼一封含主旨、一項具體請求、商家回饋內容與回覆期限的捐贈請求信。內容以文字形式提供在訂單頁面,可列印、以電子郵件寄出或當面遞交。
- 兩行說明公益目的誰受益、如何受益
- 一項具體請求獎品、禮券或贊助等級
- 他們能得到的回饋標誌、提及、感謝貼文
- 容易回覆期限與聯絡方式集中一處
- 在地語氣親切而不強迫
服務流程
- 1需求說明您說明公益目的、活動與請求
- 2信件我們撰寫簡短而具體的請求
- 3交付您加上聯絡方式後寄出
需要您提供的資料
您的組織與公益目的、活動與日期、您向商家請求什麼、您能給予什麼回饋,以及您是否能開立捐贈收據。
我們會詢問您:
- 公益目的與活動是什麼?
- 您具體請商家提供什麼?
- 您能給予他們什麼回饋?
- 您的團體是能開立收據的登記慈善機構嗎?
比較方案
付款保障
下單時付款,但只有在驗收成果後,款項才會撥付。
- 固定價格付款後,方案價格不會變動。
- 款項先行保留付款時,金額只會先保留,在您驗收後才會撥付給服務。
- 交付前檢查每份成果在交到您手上之前都會經過品質檢查,您也可以在驗收前於訂單頁面查看成果。
- 免費修改在需求說明範圍內,可依方案允許的次數提出修改。
- 3 天後自動驗收若您在交付後 3 天內未驗收也未提出修改,成果將自動驗收。若您在交付後於訂單聊天室留言,訂單會暫停自動驗收;我們回覆後,可能會重新起算 3 天,並會在聊天室中告知。
- 重新製作或全額退款若成果不符合您的需求說明且修改後仍未改善,或製作時間超過交付期限的兩倍,請在訂單聊天室留言:我們將重新製作,或全額退還款項。
常見問題
可以提到減稅嗎?
只有在您確認貴組織能為此開立收據時才會提到。各國規定不同,所以我們採用您提供的用語。
你們會把信寄給商家嗎?
不會,需由您自行寄出或親手遞交。在信的開頭加上一小段親筆留言會很有幫助。
同一封信可以寄給大公司嗎?
大公司通常有線上捐款表單。這封信最適合由在地店主自己做決定的情況。
沒有找到您要的答案?


