Account and security

Signing up and signing in

You can sign up with an email address and a password, or with your Google account. You must be at least 18 years old.

Confirming your email

After you sign up, we send a link to confirm your address. The link works for 7 days; you can ask for a new one in your account.

A forgotten password

On the sign-in page, choose "Forgot password?" and enter your email. We send a link to set a new password; it works for 1 hour. Until you set a new password, the current one keeps working.

Unconfirmed accounts

While the email address of an account is not confirmed, anyone could have opened it with that address. So when the address is confirmed by signing in with Google or by setting a new password from an emailed link, the old password stops working, every device is signed out and all API keys of the account are revoked.

Notifications

The bell in the header lists events about your orders and your balance. Some emails are optional: about new chat messages, balance top-ups and invitation bonuses credited. You can turn them off in your account or with the link at the end of such an email. Emails about payments, ready work, automatic acceptance, the acceptance period, refunds, balance corrections that take money off, invitation bonuses taken back and account security always come: your orders and account depend on them.

Deleting the account

You can delete your account in the account settings, except while paid work on your orders is in progress. Money left on the balance is lost with the account, so spend it first. Your reviews stay on the site without your name.

The rules are in the terms of service, sections 2 and 5, and in the privacy policy.