Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
SOP set: opening and closing procedures for a small café
SOP-02: Closing the café
| Purpose | Leave the café clean, safe and ready for the morning shift |
| Who | The closing barista; the shift lead signs off |
| When | Start at 5:30 pm, doors locked at 6:00 pm, finished by 6:45 pm |
| You need | Closing checklist sheet, till key, cleaning caddy, blue cloths |
Before you start
Warning: Never switch off the main power at the wall. The fridges and the alarm run on the same board.
Steps
- At 5:30 pm, turn the door sign to "Last orders". Customers already inside can stay until 6:00.
- Switch the coffee machine to rinse mode. Press and hold the cup button for 5 seconds. You should see: "RINSE" flashing on the display and hot water running through both group heads for about 2 minutes.
- Take out the portafilters and soak them in the black container with one cleaning tablet. Leave them for 20 minutes.
- Move cakes and sandwiches to the back fridge. Label anything opened today with today's date and "Use by tomorrow".
- Record the fridge temperatures on the log sheet. You should see: between 1 °C and 5 °C. If a fridge shows above 5 °C, go to step 12 first.
- At 6:00 pm, lock the front door and turn the sign to "Closed".
- Close the till. Press MENU, then "End of day", then "Z report". You should see: the report printing with today's total. Do not count the cash at the counter; take the drawer to the office.
(Steps 8–14: floors, bins, alarm and handover note.)
If something goes wrong
| Problem | What to do |
|---|---|
| Fridge above 5 °C | Move food to the second fridge, note the time and temperature, message the shift lead |
| Z report does not print | Replace the paper roll; if it still fails, write the total from the screen and photograph it |
| Alarm will not set | Check the back door is fully shut; the alarm will not arm with it open |
Sign-off
Closing barista: name, time. Shift lead: initials.
Last reviewed: [date]. Review again when the coffee machine or till is replaced.
Client: Bluebell Café, 22 seats, 7 staff working in rotating shifts Input: the owner's voice notes, a handwritten checklist and 9 photos of the counter, coffee machine and till screen Delivered: a set of 6 SOPs (4,600 words): opening, closing, cash handling, fridge temperature log, deep-cleaning the coffee machine, handling a customer complaint. Below: an excerpt of the closing procedure.
The client and all details are made up.
About this service
Most site owners open their DNS page only when something breaks, see a dozen cryptic lines and are afraid to touch any of them. Attach a screenshot or paste a copy of your DNS records, tell us what you want to achieve, and we prepare a written, plain-language explanation of each record: what it does, which service it belongs to, whether it is still needed, and what to add, change or delete for your goal. Risky changes are marked clearly, so you do not cut off your email or website by accident.
What is included
- What you getA written table of your DNS records with a plain explanation of each, its status and a recommended action, plus step-by-step changes for your goal, on the order page and as a Word (.docx) or PDF file.
- Every record explainedA, AAAA, CNAME, MX, TXT, NS and others
- Which service it belongs toSite, mail, verification or old leftovers
- Keep, change or deleteA clear action for each line
- Risk marksWhat breaks the site or mail if touched
- Written guideNot a call or a live lesson
How it works
- 1RecordsYou attach a screenshot or paste them
- 2ExplanationWe explain each record and your options
- 3GuideYou make the changes yourself
What we need from you
A screenshot or copied text of your DNS records, the services you use on the domain such as site, email or newsletters, and what you want to change or fix.
We will ask you:
- What do you want to achieve?
- Which services run on the domain?
- Where are the DNS records managed?
Compare packages
| Packages | BasicUp to 10 records$10 | StandardUp to 30 records$20 | PremiumUp to 80 records$39 |
|---|---|---|---|
| Deadline | 1 day | 3 days | 5 days |
| Revisions | 1 | 2 | 3 |
| Records explained | up to 10 | up to 30 | up to 80 |
| Step-by-step changes | 1 goal | up to 3 goals | up to 5 goals |
| Domains | 1 | 1 | up to 3 |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Is it safe to send you my DNS records?
DNS records are public by design and anyone can look them up. Do not send passwords or account screenshots that show payment details.
Can you check the records live?
We work from the copy you send and never log in to your account. The guide shows how to check the result after changes.
What if I have records from an old developer?
That is common. Unknown records are marked with what they most likely belong to and a safe way to find out before deleting them.