Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
SOP set: opening and closing procedures for a small café
SOP-02: Closing the café
| Purpose | Leave the café clean, safe and ready for the morning shift |
| Who | The closing barista; the shift lead signs off |
| When | Start at 5:30 pm, doors locked at 6:00 pm, finished by 6:45 pm |
| You need | Closing checklist sheet, till key, cleaning caddy, blue cloths |
Before you start
Warning: Never switch off the main power at the wall. The fridges and the alarm run on the same board.
Steps
- At 5:30 pm, turn the door sign to "Last orders". Customers already inside can stay until 6:00.
- Switch the coffee machine to rinse mode. Press and hold the cup button for 5 seconds. You should see: "RINSE" flashing on the display and hot water running through both group heads for about 2 minutes.
- Take out the portafilters and soak them in the black container with one cleaning tablet. Leave them for 20 minutes.
- Move cakes and sandwiches to the back fridge. Label anything opened today with today's date and "Use by tomorrow".
- Record the fridge temperatures on the log sheet. You should see: between 1 °C and 5 °C. If a fridge shows above 5 °C, go to step 12 first.
- At 6:00 pm, lock the front door and turn the sign to "Closed".
- Close the till. Press MENU, then "End of day", then "Z report". You should see: the report printing with today's total. Do not count the cash at the counter; take the drawer to the office.
(Steps 8–14: floors, bins, alarm and handover note.)
If something goes wrong
| Problem | What to do |
|---|---|
| Fridge above 5 °C | Move food to the second fridge, note the time and temperature, message the shift lead |
| Z report does not print | Replace the paper roll; if it still fails, write the total from the screen and photograph it |
| Alarm will not set | Check the back door is fully shut; the alarm will not arm with it open |
Sign-off
Closing barista: name, time. Shift lead: initials.
Last reviewed: [date]. Review again when the coffee machine or till is replaced.
Client: Bluebell Café, 22 seats, 7 staff working in rotating shifts Input: the owner's voice notes, a handwritten checklist and 9 photos of the counter, coffee machine and till screen Delivered: a set of 6 SOPs (4,600 words): opening, closing, cash handling, fridge temperature log, deep-cleaning the coffee machine, handling a customer complaint. Below: an excerpt of the closing procedure.
The client and all details are made up.
About this service
Moving a site to a new host goes wrong in predictable ways: a forgotten database, email that stops when the nameservers change, a broken SSL certificate or a weekend of downtime because DNS was switched too early. We write a written migration checklist for your site type and the two hosts: what to inventory and back up, how to copy files and databases, how to test on the new server before switching, when to lower the DNS TTL, the switch itself, and a rollback plan. You or your developer tick off each step in order.
What is included
- What you getA written migration checklist in phases from inventory to rollback, with commands or panel steps for your hosts, a timeline for the switch and a post-move test list, on the order page and as a Word (.docx) or PDF file.
- InventoryFiles, databases, email, cron jobs and certificates
- Test before switchPreview the site on the new server
- DNS timingTTL lowered in advance, switch at a quiet hour
- Rollback planHow to go back quickly if something fails
- Written guideNot a call or a live lesson
How it works
- 1BriefYou name both hosts and the site setup
- 2ChecklistWe write the phases and steps
- 3MoveYou or your developer follow it
What we need from you
Your current and new host, the site type such as WordPress, an online store or a custom app, the domains, email and other services on the account, screenshots of both control panels with personal details hidden, and when traffic is lowest.
We will ask you:
- Which host are you leaving, and where are you moving?
- What kind of site is it?
- Is email hosted on the same account?
- Who will do the move: you or a developer?
Compare packages
| Packages | BasicChecklist for one simple site$15 | StandardSite with database and email$29 | PremiumSeveral sites or a VPS move$55 |
|---|---|---|---|
| Deadline | 1 day | 3 days | 5 days |
| Revisions | 1 | 2 | 3 |
| Length | up to 1,500 words | up to 4,000 words | up to 8,000 words |
| Sites covered | 1 | 1 | up to 5 |
| Email migration | No | Yes | Yes |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Will you move the site for me?
No. We never log in to your hosts. The checklist is detailed enough for you or a developer to follow.
Can a move really have no downtime?
For most sites, yes, if you test first and lower the TTL in advance. Stores with live orders need a short freeze, which the checklist plans for.
What about my SEO?
If the domain and addresses stay the same, rankings are usually unaffected. The checklist includes checks for redirects and robots.txt after the move; positions are not promised.