A ready-made feedback bot in Python: a rating from 1 to 5, a short comment and every answer sent to you

Example result

async def booking_done(update: Update, context: ContextTypes.DEFAULT_TYPE) -> int:
    """The last step of the form: thanks the client and passes the request on."""
    request = context.user_data["booking"]
    request["phone"] = update.message.text.strip()
    await update.message.reply_text(TEXTS["booking_thanks"], reply_markup=main_menu())
    await context.bot.send_message(settings.admin_chat_id, format_request(request))
    sheet.append_row([datetime.now().isoformat(timespec="minutes"), *request.values()])
    return ConversationHandler.END

About this service

A ready-made feedback bot for a shop, a cafe, a salon, a school or any service: a typical flow that is already worked out, adapted with your questions and texts. After a purchase or a visit you give customers a link or your own QR code to the bot. In Telegram, Discord or Slack it asks for a rating from 1 to 5 with buttons, then what you could do better, then thanks them. From Standard each answer comes to your chat and a Google Sheet with the date, so a low rating reaches you the same day. In Premium a broadcast asks everyone who started the bot for feedback. The bot asks only your questions. It does not publish reviews, post them to review sites or reward answers; it can show your review page link to everyone. Running it, and telling customers how their answers are used, are on your side.

What is included

• What you getA ZIP archive with the ready feedback bot's Python code, a texts file with your questions and a README; the code is also shown on the order page.
• Rating buttonsFrom 1 to 5 in one tap
• What to improveA short answer in the customer's own words
• Answers in a sheetDate, rating and comment, from Standard
• Your review page linkOffered to everyone, whatever the rating
• A plain guideCreating the bot, the token and the launch, step by step

How it works

1. 1
   QuestionsYou send the questions, the rating scale and your texts
2. 2
   SetupWe adapt the ready bot and write the guide
3. 3
   LaunchYou run the bot and share its link or QR code
4. 4
   ChangesYou ask for changes within your package

What we need from you

The platform: Telegram, Discord or Slack. The questions you want to ask after a purchase or visit, for example a rating of the service, of the product and what to improve, and whether to ask for a name. Your thank-you text, contacts and the links to your review pages. Where answers should go: your chat, a group or a Google Sheet. Never send the bot's token or passwords: the README shows where you put them yourself.

We will ask you:

• Which platform?
• Your business and when you ask
• Your questions
• Thanks and links
• Where should answers go?

Compare packages

Questions and answers

Did not find your answer? Ask us