Survey designResearch & Analytics

Customer survey questionnaire with analysis plan

Usually ready in 15 minutesRevisions includedQuality check
Payment protectionDetails
  • Revisions within the package are free.
  • If you do not respond within 3 days of delivery, the work is accepted automatically.
Order · $25

The money is reserved when you pay and released only once you accept the work.

Customer survey questionnaire with analysis plan

Example result

Example for the Standard package

Market overview: dog grooming salons in a mid-sized town

Competitor comparison

CompetitorFormatFull groom, medium dogOnline bookingOpening hoursExtrasReviews (avg / count)
Waggy Tails SalonSalon, town centre£52YesTue–Sat 9–17Teeth cleaning £84.8 / 312
The Groom RoomSalon + daycare£58YesMon–Sat 8–18Daycare £28/day4.6 / 190
Pawfect CutsHome-based groomer£40No, phone onlyBy appointment—4.9 / 64
Fluff & BuffSalon in pet store£45YesDaily 10–1810% off pet food4.1 / 141
Silver Coat SpaPremium salon£70YesWed–Sun 9–16Blueberry facial £124.7 / 88
Valley Mobile GroomingMobile van£60Form, reply in 48 hMon–Fri—4.3 / 37

Sources

CompetitorWhere the data comes fromChecked
Waggy Tails SalonWebsite price page; map listing reviews08.09.2026
The Groom RoomWebsite; social media price post from August08.09.2026
Pawfect CutsSocial media page; price confirmed in a reply to a public comment09.09.2026
Fluff & BuffPet store website, grooming section09.09.2026
Silver Coat SpaWebsite price list (PDF)09.09.2026
Valley Mobile GroomingWebsite; map listing10.09.2026

Key findings

  1. Price range for a medium dog is £40–70, with most salons at £45–58.
  2. Only one mobile competitor, and it does not work weekends and replies to bookings slowly. Three of its 12 most recent reviews mention waiting for a reply.
  3. Instant online booking is standard for salons; phone-only booking is now the exception.
  4. Weekend capacity is thin: only 2 of 10 competitors take bookings on Sundays.

Opportunities for Tidy Paws

  • Position as "the salon that comes to you, including Saturdays", priced at £58–62, near the mobile competitor but with instant booking.
  • Target owners of anxious or older dogs: 9 reviews across competitors mention stress from waiting rooms.

Honest limits

  • Prices are list prices; discounts and size surcharges may differ in practice.
  • Review counts reflect public listings on the dates checked, not total customers.
  • No data on revenue or market share is publicly available for these businesses.

Client: Tidy Paws, a mobile dog-grooming van planning to launch in Ashford Vale (pop. ~85,000). Standard package: 10 competitors, 8 criteria. Excerpt below shows 6 of them.

The client and all details are made up.

About this service

We write a customer survey that gets honest, usable answers: questions in a logical order, no leading or double-barrelled wording, the right mix of rating scales, multiple choice and a few open questions. Each question is tied to a decision you want to make, and the analysis plan tells you how to read the answers once they come in. It works for satisfaction, product feedback, pricing or market validation surveys in Google Forms, Typeform or any survey tool.

What is included

  • What you getA ready questionnaire with answer options and logic notes, an analysis plan, and invitation and reminder texts in Premium. You get it as text you can paste or download as a file.
  • Tied to decisionsEvery question has a purpose
  • Unbiased wordingNo leading or double questions
  • Right question typesScales, choices, open text
  • Skip logic notesWho sees which question
  • Analysis planHow to read the results

How it works

  1. 1
    BriefYou set the goal and audience
  2. 2
    DraftWe write and order the questions
  3. 3
    PlanWe add the analysis plan

What we need from you

The goal of the survey, who will answer it, the decisions it should inform and how you will send it.

We will ask you:

  • What do you want to learn from the survey?
  • Who will answer it?
  • How will you send it?
  • How many minutes will people spend on it?

Compare packages

BasicUp to 10 questions$12StandardUp to 20 questions + full plan$25PremiumUp to 30 questions + invitations$45
Deadline2 days3 days5 days
Revisions123
Questionsup to 10up to 20up to 30
Analysis planShortFullFull
Invitation and reminder textsNoNoYes
OrderOrderOrder

Payment protection

You pay when you order, but the money is released only for accepted work.

  • Fixed priceThe package price does not change after you pay.
  • The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
  • Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
  • Free revisionsAsk for changes within your brief as many times as the package allows.
  • Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
  • Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
How it works →

Questions and answers

Will you run the survey and collect answers?

No. You set it up in your survey tool and send it to your audience.

Can you analyse the results later?

Not in this order. The analysis plan shows you how to do it, and you can order the analysis separately once you have the data.

How many responses do I need?

The analysis plan gives a rough minimum for your goal, so you know when results are worth acting on.

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