Season hotel hiring kitTalent Acquisition

Interview kit for hotel and resort season hiring: job ad, questions on guests and long shifts, scorecard

Usually ready in 15 minutesRevisions includedQuality check
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  • Revisions within the package are free.
  • If you do not respond within 3 days of delivery, the work is accepted automatically.

The money is reserved when you pay and released only once you accept the work.

Interview kit for hotel and resort season hiring: job ad, questions on guests and long shifts, scorecard

Example result

Example for the Standard package

Interview kit: barista for a busy city-centre coffee shop

Short job ad

Barista, full-time, city centre. $18–20 an hour plus tips, shifts from 6:30 am, two weekends a month. You'll make coffee for about 600 people a day, keep the bar clean and remember what the regulars drink. Six months behind a busy bar is enough; we'll teach you our recipes.

Stage 2: main interview (4 of 18 questions)

CompetenceQuestionA strong answerA weak answer
Working under pressure"Tell me about your busiest shift. What did you do when the queue reached the door?"A real shift, a clear order of tasks, asked for help earlyTalks in general terms, "I just work faster"
Care for guests"A regular says their flat white tastes different today. What do you do?"Asks what is different, remakes it, checks the grinderDefends the drink, or remakes it without asking
Teamwork"How do you share the bar with a colleague when you're both making drinks?"Clear roles, calls out orders, cleans as they goPrefers to work alone
Reliability"Our shifts start at 6:30. How would you get here?"A concrete plan and a back-upNo plan

Scorecard (weights)

CompetenceWeightScore 1–5
Working under pressure30%
Care for guests25%
Coffee basics20%
Teamwork15%
Reliability10%

Files: Word and PDF. Every question is about the job: none asks about age, family plans, health, religion or origin. We never search for or contact candidates, and the choice of whom to hire is yours.

Client: Morning Fold, a coffee shop with 9 staff and about 600 orders a day. Task: hire a barista who stays calm at the morning rush and is friendly with regulars. Standard package: a job ad in two versions, a phone screen and a main interview, 25 questions and a weighted scorecard. Excerpt below.

The client and all details are made up.

About this service

A hotel or resort season means hiring receptionists, housekeepers, waiters, activity hosts or lifeguards in a short window, often people who move for a few months and live on site. This kit is for one seasonal role per order and gives you a job ad that states the dates, hours, housing and meals honestly, and questions on guest service, languages, long shifts in high season, sharing staff housing and staying to the end of the contract, with notes on strong answers and a scorecard. Premium adds a guest scenario for the role, such as a complaint at the front desk or a late check-out, with a checking guide. Certificates, work permits and visas are handled by you. We never search for or contact candidates and never say whom to hire, and questions avoid age, family, health and origin.

What is included

  • What you getA Word and PDF kit for a seasonal hotel or resort role: the job ad, questions by competence for each stage in your package, what to listen for and a scorecard. From Standard, a short call on dates, housing and languages, a short ad for job boards and a weighted scorecard; in Premium, a third stage, a guest scenario task with a checking guide, and reference questions.
  • Guest serviceWelcome, complaints and requests in the languages you need
  • Season paceLong shifts, days off and peak weeks
  • Living on siteStaff housing rules and staying for the whole contract
  • ScorecardService, languages, stamina for the season and reliability
  • Fair questionsAbout the job only, nothing on age, family, health or beliefs

How it works

  1. 1
    BriefYou describe the resort, the season and the role
  2. 2
    KitWe write the ad, the questions, answer notes and the scorecard
  3. 3
    DeliveryYou get the kit in Word and PDF on the order page
  4. 4
    Your interviewsYou interview candidates, often by video, and arrange permits

What we need from you

The hotel or resort type and location, the season dates, the seasonal role for this order, duties and shifts, the languages guests speak, the housing, meals, travel and pay you really offer, the certificates or permits the role requires locally, must-have and nice-to-have skills, and how you interview. You may attach an old ad, your staff rules or a job description, up to 3 files. Please do not send candidates' CVs, passports or other personal data.

We will ask you:

  • Which seasonal role is this kit for?
  • What are the season dates and shifts?
  • Which languages and skills are a must?
  • What do you offer?
  • How will you interview?

Compare packages

PackagesBasicAd and 10 questions$13StandardVideo screen and main interview$25Premium3 stages and a guest scenario$43
Deadline1 day2 days3 days
Revisions123
Job adfull versionfull and short versionsfull and short versions
Interview questions102540
Interview stages123
Competences coveredup to 4up to 6up to 8
Scorecardsimpleweightedweighted, for each stage
Test task with a checking guideNoNoYes
Hiring forSeasonal hotel or resort staff, one role per orderSeasonal hotel or resort staff, one role per orderSeasonal hotel or resort staff, one role per order
Order BasicOrder StandardOrder Premium

Payment protection

You pay when you order, but the money is released only for accepted work.

  • Fixed priceThe package price does not change after you pay.
  • The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
  • Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
  • Free revisionsAsk for changes within your brief as many times as the package allows.
  • Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
  • Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
How it works →

Questions and answers

We hire receptionists, housekeepers and waiters for the season. One kit?

Each order covers one role. Order a kit per role; the season questions stay the same across them, so candidates are treated alike.

Can the ad describe staff housing?

Yes, from what you tell us: where staff live, how many share a room, meals and what it costs, if anything. We don't add anything you don't offer.

Do you help with work permits or visas?

No. The ad can say whether you can hire from abroad; permits, contracts and checks are up to you.

Will you find or contact candidates?

No. We prepare the documents; you post the ad, invite candidates and interview them yourself.

Will you tell me whom to hire?

No. The scorecard helps you compare candidates on the same points, but the decision is always yours.

Did not find your answer?

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