Office admin hiring kitRecruiting & Hiring

Interview kit for an office administrator: job ad, questions on organisation, visitors and supplies, scorecard

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  • Revisions within the package are free.
  • If you do not respond within 3 days of delivery, the work is accepted automatically.

The money is reserved when you pay and released only once you accept the work.

Interview kit for an office administrator: job ad, questions on organisation, visitors and supplies, scorecard

Example result

Example for the Standard package

Interview kit: barista for a busy city-centre coffee shop

Short job ad

Barista, full-time, city centre. $18–20 an hour plus tips, shifts from 6:30 am, two weekends a month. You'll make coffee for about 600 people a day, keep the bar clean and remember what the regulars drink. Six months behind a busy bar is enough; we'll teach you our recipes.

Stage 2: main interview (4 of 18 questions)

CompetenceQuestionA strong answerA weak answer
Working under pressure"Tell me about your busiest shift. What did you do when the queue reached the door?"A real shift, a clear order of tasks, asked for help earlyTalks in general terms, "I just work faster"
Care for guests"A regular says their flat white tastes different today. What do you do?"Asks what is different, remakes it, checks the grinderDefends the drink, or remakes it without asking
Teamwork"How do you share the bar with a colleague when you're both making drinks?"Clear roles, calls out orders, cleans as they goPrefers to work alone
Reliability"Our shifts start at 6:30. How would you get here?"A concrete plan and a back-upNo plan

Scorecard (weights)

CompetenceWeightScore 1–5
Working under pressure30%
Care for guests25%
Coffee basics20%
Teamwork15%
Reliability10%

Files: Word and PDF. Every question is about the job: none asks about age, family plans, health, religion or origin. We never search for or contact candidates, and the choice of whom to hire is yours.

Client: Morning Fold, a coffee shop with 9 staff and about 600 orders a day. Task: hire a barista who stays calm at the morning rush and is friendly with regulars. Standard package: a job ad in two versions, a phone screen and a main interview, 25 questions and a weighted scorecard. Excerpt below.

The client and all details are made up.

About this service

An office administrator keeps a workplace running: the front desk, calls and visitors, supplies, bookings, simple documents and many small requests at once. This kit gives you a job ad and questions on exactly that: organisation and priorities, manner with visitors and colleagues, office tools such as email, calendars and spreadsheets, dealing with suppliers and keeping things confidential. Notes show what strong and weak answers sound like, and a scorecard lets you compare candidates fairly. Premium adds an in-tray task built from a typical day you describe, with a checking guide. Tell us the size of the office, the duties and the hours. We never search for or contact candidates and never say whom to hire, and the questions avoid age, family plans, health and origin.

What is included

  • What you getA Word and PDF kit for an office administrator: the job ad, questions by competence for each stage in your package, what to listen for and a scorecard. From Standard, a short screening call, a short ad for job boards and a weighted scorecard; in Premium, a third stage, an in-tray task with a checking guide, and reference questions.
  • OrganisationPriorities, deadlines and many small tasks at once
  • People and visitorsFront desk manner, calls and tricky requests
  • Office toolsThe email, calendars, spreadsheets and documents you use
  • ScorecardOrganisation, communication, accuracy and discretion
  • Fair questionsAbout the job only, nothing on age, family, health or beliefs

How it works

  1. 1
    BriefYou describe the office, the duties and the hours
  2. 2
    KitWe write the ad, the questions, answer notes and the scorecard
  3. 3
    DeliveryYou get the kit in Word and PDF on the order page
  4. 4
    Your interviewsYou post the ad, invite candidates and interview them yourself

What we need from you

The size of the office and how many people it serves, the duties: front desk, calls, post, supplies, travel or room bookings, simple paperwork, events, the tools you use, the working hours, must-have and nice-to-have skills, the pay range and conditions you really offer, and how many interview stages you plan. You may attach your job description or an old ad, up to 3 files. Please do not send candidates' CVs or other personal data.

We will ask you:

  • How big is the office?
  • What will the person do day to day?
  • Which skills are a must, and which are a plus?
  • What do you offer?
  • How will you interview?

Compare packages

PackagesBasicAd and 10 questions$13StandardScreen call and main interview$25Premium3 stages and an in-tray task$41
Deadline1 day2 days3 days
Revisions123
Job adfull versionfull and short versionsfull and short versions
Interview questions102540
Interview stages123
Competences coveredup to 4up to 6up to 8
Scorecardsimpleweightedweighted, for each stage
Test task with a checking guideNoNoYes
RoleOffice administratorOffice administratorOffice administrator
Order BasicOrder StandardOrder Premium

Payment protection

You pay when you order, but the money is released only for accepted work.

  • Fixed priceThe package price does not change after you pay.
  • The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
  • Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
  • Free revisionsAsk for changes within your brief as many times as the package allows.
  • Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
  • Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
How it works →

Questions and answers

Our office administrator also handles some HR and accounting papers. Can the kit cover that?

Yes, as part of one role. List those duties in the brief and we add questions on them; deep HR or accounting skills are better checked with a kit for that role.

What is the in-tray task?

A short set of made-up emails, calls and requests from a typical morning. The candidate decides what to do first and drafts one or two replies; the guide shows what a good result looks like.

The hours are long. Can we ask whether the candidate has children?

No, and the kit doesn't. It asks whether the candidate can work the hours you state, which is about the job. Employment rules differ by country, so check the kit against yours; this is not legal advice.

Will you find or contact candidates?

No. We prepare the documents; you post the ad, invite candidates and interview them yourself.

Will you tell me whom to hire?

No. The scorecard helps you compare candidates on the same points, but the decision is always yours.

Did not find your answer?

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