A Telegram bot for a car service in Python: services and prices, booking requests with the car and the issue

Example result

async def booking_done(update: Update, context: ContextTypes.DEFAULT_TYPE) -> int:
    """The last step of the form: thanks the client and passes the request on."""
    request = context.user_data["booking"]
    request["phone"] = update.message.text.strip()
    await update.message.reply_text(TEXTS["booking_thanks"], reply_markup=main_menu())
    await context.bot.send_message(settings.admin_chat_id, format_request(request))
    sheet.append_row([datetime.now().isoformat(timespec="minutes"), *request.values()])
    return ConversationHandler.END

About this service

Car service customers ring with the same questions: do you do this job, roughly how much, when can I come. This Telegram bot answers with your services and prices from buttons and, from Standard, takes a booking request: the car's make and year, the plate if you need it, what is wrong or which service is wanted, the day that suits and a phone. The request lands in your chat and a Google Sheet, and you confirm the time: the bot does not see your workshop calendar or hold a bay. It does not diagnose faults or estimate repairs beyond the prices you give, and it gives no safety advice of its own. In Premium, admin commands and a broadcast send seasonal offers, such as tyre change time, to customers who started the bot. We write the Python code and a README on running it on your computer, server or a hosting. It takes no payments; hosting and the token are yours.

What is included

• What you getA ZIP archive with the Python code, your services and prices in a texts file, an example settings file and a README; the code is also shown on the order page.
• Services by buttonsOil change, tyres, diagnostics or whatever you do, with your prices
• Booking with detailsCar, issue, day and phone in one message, from Standard
• You confirm the timeThe bot tells the customer you will call back
• Bookings in a sheetA row per request in a Google Sheet
• Seasonal offerse.g. tyre change, to customers who started the bot, in Premium

How it works

1. 1
   ServicesYou give the services, prices and the booking questions
2. 2
   CodeWe write the bot and the guide to running it
3. 3
   LaunchYou create the bot, put in its token and run it
4. 4
   ChangesYou ask for changes within your package

What we need from you

Your services and prices as text, with 'from' prices if you use them; opening hours, the address and how to drive in; the questions of the booking form (car, year, issue, wished day, phone) and the chat where bookings should go; the text the customer reads after booking. Never send the bot's token or any passwords: the README shows where you put them yourself.

We will ask you:

• Services and prices
• Booking form
• Where bookings go
• Address and hours

Compare packages

Questions and answers

Did not find your answer? Ask us