Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Business letter: payment reminder to a wholesale client
Version A: polite but clear
Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue
Dear Ms. [Surname],
Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.
I am writing about two invoices that remain open:
| Invoice | Date | Amount | Due date |
|---|---|---|---|
| HOC-0412 | 2 September | $1,240.00 | 16 September |
| HOC-0419 | 9 September | $865.50 | 23 September |
| Total | $2,105.50 |
We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.
Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.
We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.
Kind regards, [Your name] Hollow Oak Ceramics | [phone]
Version B: firm (changed paragraphs)
Subject: Final reminder: $2,105.50 overdue since September
Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.
Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.
If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.
Notes for you
- Use Version A first. If there is no reply within 7 days, send Version B.
- Fill in the bracketed fields and check that the invoice amounts match your records.
- Only mention the late fee if it really is in the terms the client signed.
Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.
The client and all details are made up.
About this service
Using someone else's photo, song or a long quote in a book, film, video or blog is far easier with written permission, and rights holders say yes more often when the request is specific: exactly what you want to use, where and how it will appear, for how long, in which countries, the credit line and whether you offer a fee. We write that request and a short permission form the owner can sign and send back, so the answer is on record; for music we note that the song and the recording often have different owners. It is a draft, not legal advice: you decide whose permission you need and send it yourself.
What is included
- What you getA permission request letter with the exact use described and a signable permission section, as text on the order page.
- Exact use describedMedium, size, placement and context
- Terms in one placeDuration, territory, credit and fee
- Signable permissionA short grant the owner signs and returns
- Right owner pointersPhotographer, publisher, label or agency
- Polite, brief toneEasy for a busy owner to answer
How it works
- 1Your projectYou describe the material and the use
- 2DraftingWe write the request and permission form
- 3SendingYou send it and keep the signed reply
What we need from you
What you want to use (photo, track, quote, clip) and who owns it if you know, your project and where it will appear, print run or audience, duration and territory, the credit you propose and any fee you can offer.
We will ask you:
- What do you want to use, and who created it?
- Where will it appear, and for how many readers or viewers?
- How long and in which countries do you need the rights?
- Can you offer a fee or only a credit?
Compare packages
| Packages | BasicOne request$10 | StandardRequest in 2 tones$20 | PremiumRequests to 3 owners$39 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Letters | 1 | 1 | 3 |
| Permission form | Yes | Yes | Yes |
| Tone versions | 1 | 2 | 1 |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Do I need permission for a short quote?
Short quotes for review or commentary are often allowed without it, but rules differ by country and publishers may still ask. If in doubt, ask.
Who owns the rights to a song?
Usually the publisher owns the composition and the label owns the recording. A cover or your own recording needs only the first; using the original track needs both.
What if they do not answer?
Silence is not permission. Send one polite follow-up after a couple of weeks, or choose licensed or free material instead.