Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Business letter: payment reminder to a wholesale client
Version A: polite but clear
Subject: Invoices HOC-0412 and HOC-0419: payment now 34 days overdue
Dear Ms. [Surname],
Thank you again for featuring our autumn mugs in your window display. We have heard from several of your customers who found us through your shop, and we value the partnership.
I am writing about two invoices that remain open:
| Invoice | Date | Amount | Due date |
|---|---|---|---|
| HOC-0412 | 2 September | $1,240.00 | 16 September |
| HOC-0419 | 9 September | $865.50 | 23 September |
| Total | $2,105.50 |
We have not yet received payment for either of them, and our reminder of 1 October went unanswered. If payment has already been sent, please accept our thanks and let me know the date so we can match it.
Could you please settle the total of $2,105.50 by [date, 7 days from sending]? Bank details are at the bottom of both invoices. If a split payment would be easier, reply to this email with a date for each part and we will gladly agree it.
We would like to plan your winter order together, and we can confirm the new collection as soon as the account is up to date.
Kind regards, [Your name] Hollow Oak Ceramics | [phone]
Version B: firm (changed paragraphs)
Subject: Final reminder: $2,105.50 overdue since September
Despite our reminder of 1 October, invoices HOC-0412 and HOC-0419 remain unpaid, now 34 days past their due dates.
Please pay the full $2,105.50 by [date]. Until the account is settled, we are unable to dispatch new orders, including the winter collection reserved for you.
If we do not receive payment or a reply by that date, we will apply the late fee set out in our terms of trade (section 5) and pass the matter to our collections partner.
Notes for you
- Use Version A first. If there is no reply within 7 days, send Version B.
- Fill in the bracketed fields and check that the invoice amounts match your records.
- Only mention the late fee if it really is in the terms the client signed.
Client: Hollow Oak Ceramics, a small pottery studio selling to gift shops Situation: a retail partner has not paid two invoices, now 34 days overdue. The studio wants the money, but also wants to keep the shop as a client. Delivered: one letter in two tones. Version A is below in full; Version B shows the paragraphs that change.
The client and all details are made up.
About this service
When reminders have been ignored, a final demand letter sets out what you are owed, why, by when it must be paid or fixed, and that you intend to start a claim if it is not. Many courts expect to see such a letter before a claim is filed, and it often settles the matter on its own, so we write it calmly and precisely: dates, amounts, the agreement or law you rely on, the evidence you hold and a firm deadline. It is a draft, not legal advice: check the local pre-court rules (best with a lawyer), add your details and send it yourself, keeping proof of delivery.
What is included
- What you getA final demand letter with a timeline of what happened, the exact amount or remedy, the basis for it, a list of enclosures and a dated deadline, as text on the order page.
- Facts in orderShort dated timeline of the dispute
- Exact demandAmount, repair, refund or replacement
- Firm deadlineA date, often 14 days, with the next step
- Evidence listInvoices, messages and photos you will enclose
- No threats, no insultsA tone that reads well if a judge sees it
How it works
- 1Your factsYou describe the debt or defect and dates
- 2DraftingWe set out the claim and deadline
- 3SendingYou check local rules and send it yourself
What we need from you
Who owes you and what for, the agreed price or terms, dates of the invoice, work or purchase, what you have already asked for and their replies, the amount or fix you want, and your country or state.
We will ask you:
- What exactly do they owe you, and since when?
- What have you already asked for, and what did they reply?
- What outcome would you accept?
- Which country or state are you and the other side in?
Compare packages
| Packages | BasicFinal demand letter$12 | StandardDetailed demand, 2 tones$25 | PremiumDemand and follow-ups$45 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Letters | 1 | 1 | 3 |
| Length | up to 1 page | up to 2 pages | up to 2 pages each |
| Tone versions | 1 | 2 | 1 |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Can you add interest and costs?
We include them where you tell us the rate or basis. Rules on interest and court fees differ by country, so check them before sending.
Will you send the letter for us?
No. You send it from your own name by a method that gives proof of delivery, such as recorded post or email with a read receipt.
What if they still do not pay?
Then you decide whether to file a claim. Our small claims offer in this section drafts one from the same facts.