Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Process review: order-to-delivery at a custom furniture workshop
Current process map (order intake → production)
- Customer sends an inquiry via website form, phone or Instagram DM
- Owner (Dan) replies personally, often 1–3 days later
- Dan measures on site, sketches by hand, photographs the sketch
- Quote typed in a Word template, emailed as PDF
- Customer pays 50% deposit by bank transfer; Dan checks the bank app manually
- Sketch and notes handed to the shop lead on paper
- Shop lead orders wood by phone; adds job to the whiteboard
Bottlenecks and losses
| Problem | Where | Impact |
|---|---|---|
| All inquiries go through one person | Steps 1–2 | ~20% of inquiries never get a reply; slow first response |
| Paper handoff to the shop | Step 6 | 3 rework cases last quarter due to lost or misread dimensions |
| Deposit checked by hand | Step 5 | Jobs start late; once a job started without a deposit |
| Whiteboard is the only schedule | Step 7 | Delivery dates promised without seeing the load |
Improved process
- All channels lead to one shared inbox; office manager replies within 4 working hours with a booking link for measurement
- Measurements entered into a job card (shared spreadsheet or simple CRM): dimensions, wood, finish, photos
- Quote generated from a price sheet with standard options; Dan approves only non-standard items
- Office manager confirms the deposit and marks the job card "Ready for production"
- Shop lead takes jobs only from the "Ready" column; materials ordered from the card
- Delivery date given only after the job is placed on the shared schedule
Simple metrics to track
- First response time — target: under 4 working hours
- Inquiry → paid deposit conversion — current estimate 25%, target 35%
- Rework cases per month — target: 0–1
- On-time delivery — target: 90%
Step-by-step plan
- Week 1: set up a shared inbox and a job card template
- Week 2: build a price sheet with the 12 most common options
- Week 3: move the whiteboard to a shared schedule; train the shop lead
- Week 4: review the first 10 orders against the new metrics
Client: Oak & Pine Studio, a 9-person workshop making custom tables and shelving. Processes reviewed: order intake, production scheduling, delivery and installation.
The client and all details are made up.
About this service
Small teams collect apps one card swipe at a time: two chat tools, three places for files, a project board nobody opens and seats for people who left in spring. List every tool you pay for with its cost, who uses it and what for, or send screenshots of your billing pages, and we map which tools do the same job, which seats are idle and where one tool could replace two. You get a keep, merge or drop decision for each app with the monthly saving and a safe order to switch.
What is included
- What you getA table of every app with cost, users, overlap and a keep, merge or drop decision, the total monthly saving and a step-by-step switch plan, as text on the order page you can copy.
- Overlap mapTools doing the same job
- Idle seatsPaid seats with no real user
- Plan right-sizingWhere a lower plan is enough
- Monthly savingPer app and in total
- Switch orderExport data before cancelling
How it works
- 1BriefYou list the apps, costs and users
- 2AnalysisWe find overlaps and idle spend
- 3DeliveryYou get decisions and a switch plan
What we need from you
A list of the tools you pay for with plan, price and seats, who uses each one and for what, the size of the team, and optionally screenshots of billing or admin pages.
We will ask you:
- Which apps does your team pay for?
- Who uses each app, and for what?
- Which tools are you not willing to change?
- How many people are on the team?
Compare packages
| Packages | BasicUp to 10 apps$19 | StandardUp to 25 apps$39 | PremiumUp to 50 apps$79 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 4 days |
| Revisions | 1 | 2 | 3 |
| Apps reviewed | up to 10 | up to 25 | up to 50 |
| Team size | up to 10 people | up to 30 people | up to 80 people |
| Switch plan | Short list of steps | Step by step | 90 days, week by week |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Do you need logins to our admin panels?
No. A list or screenshots are enough. We never log in to your accounts, and cancelling or downgrading stays with you.
Will you recommend specific replacement apps?
Where two of your tools overlap, we say which one to keep. If a new tool would replace several, we name options with public prices as of the order date.
What about annual contracts?
Tell us the renewal dates, and the plan schedules each change before the next renewal instead of cancelling mid-term.