About this service
Send us your notes, a description of the process and screenshots, and we turn them into clear step-by-step documentation. We write user guides, help center articles, FAQ pages and standard operating procedures for teams. Each step says what to do and what the reader should see, in plain language.
What is included
- What you getReady guides, help articles or SOPs with headings, numbered steps, notes and warnings, as formatted text on the order page that you can paste into your help center, wiki or document. We write from your notes and screenshots and do not log in to your product.
- Numbered stepsOne action per step, in the right order
- Matches your screensButton and menu names taken from your screenshots
- Help center structureArticles with clear titles and categories
- SOP formatPurpose, roles, steps and checks
- Notes and warningsCommon mistakes called out
- Plain languageEasy for new users and staff
How it works
- 1BriefYou send notes and screenshots
- 2StructureWe plan the articles or sections
- 3WritingWe write the steps, notes and FAQ
- 4DeliveryYou get text ready to publish
What we need from you
The product or process, who will read the documentation, your notes or a rough description of the steps and, if you can, screenshots of the screens involved.
We will ask you:
- What product or process should the documentation cover?
- Who will read it?
- Which format do you need?
- Where will it be published?
Compare packages
| Packages | BasicGuide up to 1,500 words$15 | StandardUp to 5,000 words or 8 help articles$35 | PremiumUp to 12,000 words or 20 help articles$69 |
|---|---|---|---|
| Deadline | 1 day | 3 days | 5 days |
| Revisions | 1 | 2 | 3 |
| Length | up to 1,500 words | up to 5,000 words | up to 12,000 words |
| Help articles | 1 guide | up to 8 | up to 20 |
| FAQ section | No | Yes | Yes |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Can you look at our product yourselves?
No, we do not log in to your product or accounts. Send screenshots and notes, and we write from them.
Can you write safety or medical instructions?
We can structure and write them from your source material, but they do not replace official instructions or regulations.
Can the text match our existing help center?
Yes. Paste one or two existing articles into the brief, and we follow their style and terms.
Can I ask for changes?
Yes, within the revisions of your package.