BusinessCall script
A call script for sales, inbound calls or phone surveys: opening, questions, objections and closing
Pricefrom $15
Web studio sales scriptPhone Sales
Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Example for the Standard package
Call script: inviting past customers of a window cleaning firm back for spring
Scenario 1: a past customer answers
Opening. "Hi, is this Mark? It's Anna from Clearview Window Care. We cleaned your windows last April. Have you got a minute?"
- Yes → go to The reason for the call.
- "Not now" → "Of course. When is better, today after five or tomorrow morning?" Note the time and end the call politely.
- "Who?" → "Clearview, the window cleaners. We did your house on Elm Road last spring." Then The reason for the call.
The reason for the call. "We're planning the spring rounds on your street for the week of April 14. Past customers get first pick of the days. Would you like us to book you in?"
| Answer | What to say next |
|---|---|
| "Yes" | "Great. Is it the same as last time, outside only, or inside too?" → Booking |
| "How much is it?" | "Last time it was the outside of a two-storey house. That's $120 this season." → Booking |
| "We're not sure yet" | "No problem. I can hold a day for you until Friday with nothing to pay. Shall I?" |
| "We use someone else now" | Go to objection 7. |
Objections (3 of 15)
4. "It's too expensive." "I understand. Most customers on your street book outside only, and that keeps it at $120. If you book with a neighbour on the same day, you both get $15 off. Would that help?"
7. "We found someone cheaper." "That's fair, thanks for telling me. If anything changes, we're still doing your street on April 14. Can I send you a text with our number, just in case?"
11. "Call me in the summer." "Sure. Shall I put you down for a call in the first week of June? The summer rounds book up fast."
Voicemail
"Hi Mark, it's Anna from Clearview Window Care. We're cleaning on your street the week of April 14, and past customers get first pick of the days. Call or text us back on this number. Thanks!"
Files: Word and PDF. The prices, discount and dates come from the client's brief: we write the script and never call anyone.
Client: Clearview Window Care, a window cleaning firm with 4 crews in one city. Task: a script for calling customers who booked last year but not this year, to offer the spring clean. Standard package: 3 scenarios, 15 objections, a voicemail and a follow-up text. Excerpt below.
The client and all details are made up.
About this service
A web studio sells something the client cannot see yet, so the first call has to turn a vague 'we need a site' into goals, scope and a budget range. This script helps whoever takes and makes your sales calls do that: questions about the business, what the site should achieve, the pages and features needed, deadlines and budget, then a close to a meeting or a brief. It covers incoming requests, calls to local businesses with outdated sites and past clients who may need support or a redesign. Objections such as 'my nephew can do it cheaper', 'I'll use a site builder' and 'why so long' get honest replies. Services, prices and timelines come only from your brief. You get a Word and PDF script. We write it and never call anyone or build contact lists. Calling rules differ by country, so check the script against yours.
What is included
- What you getA Word and PDF script: each call in your package with an opening, questions on goals, scope, deadline and budget, branches for the usual answers, a close to a meeting or a filled-in brief and replies to the objections in your package. From Standard, a voicemail and a follow-up email; in Premium, a one-page cheat sheet and a short training guide with practice in pairs.
- From idea to scopeQuestions that turn 'we need a site' into a clear task
- Budget without awkwardnessHow to ask about money and offer your price ranges
- Site builder and cheaper optionsFair comparisons in your own words
- Calls to local firmsA polite reason to call about their current site
- Meeting or briefA clear next step with a date
How it works
- 1BriefYou send your services, prices, timelines and call types
- 2ScriptWe write the calls, branches and objection replies
- 3DeliveryYou get the script in Word and PDF on the order page
- 4Your callsYou use it on real calls and ask for changes within the package
What we need from you
The services you sell (landing pages, company sites, online stores, support, redesigns), real prices or price ranges and usual timelines, the businesses you work with, which calls you need (incoming requests, cold calls, past clients), what a good call ends with (a meeting, a brief, a proposal), the objections you hear most, past work you are allowed to mention, and the language and tone. You may attach a price list, a sample brief or a current script as Word or PDF files or screenshots, up to 3 files.
We will ask you:
- What do you sell?
- Who do you call or who calls you?
- What should a good call end with?
- Which objections do you hear most?
Compare packages
| Packages | Basic1 call, 5 objections$13 | Standard3 calls, 15 objections$26 | Premium5 calls, 30 objections, training$48 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Scenarios | 1 | 3 | 5 |
| Branches per scenario | up to 3 | up to 5 | up to 8 |
| Objections with answers | 5 | 15 | 30 |
| Voicemail and follow-up message | No | Yes | Yes |
| Cheat sheet and training guide | No | No | Yes |
| Business | Web studio | Web studio | Web studio |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Will you call prospects or find contacts?
No. We write the script only; we do not call anyone or collect contact lists.
Can the script mention our past projects?
Yes, the ones you send and may share. We never invent projects, clients or results.
Can it include questions from our brief?
Yes. Send your brief and the script will lead the call through the key questions, so you get answers before the meeting.
Do you promise more orders?
No. Results depend on your offer, prices and who calls. Try the script and ask for changes within your package.
Did not find your answer?
Business
BusinessReal estate call script
Real estate agency call script: calls to buyers, sellers and landlords, objections and a booked viewing
Pricefrom $13
BusinessSolar sales script
Sales call script for solar panel installers: qualifying the home, honest answers on cost and a booked site survey
Pricefrom $12
BusinessInsurance call script
Sales call script for an insurance agent: needs questions, plain policy explanations, objections and a meeting
Pricefrom $13