BusinessCourse sales script
Sales call script for education courses: questions about goals and level, honest course answers and enrolment
Pricefrom $13
Membership sales scriptPhone Sales
Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Example for the Standard package
Call script: inviting past customers of a window cleaning firm back for spring
Scenario 1: a past customer answers
Opening. "Hi, is this Mark? It's Anna from Clearview Window Care. We cleaned your windows last April. Have you got a minute?"
- Yes → go to The reason for the call.
- "Not now" → "Of course. When is better, today after five or tomorrow morning?" Note the time and end the call politely.
- "Who?" → "Clearview, the window cleaners. We did your house on Elm Road last spring." Then The reason for the call.
The reason for the call. "We're planning the spring rounds on your street for the week of April 14. Past customers get first pick of the days. Would you like us to book you in?"
| Answer | What to say next |
|---|---|
| "Yes" | "Great. Is it the same as last time, outside only, or inside too?" → Booking |
| "How much is it?" | "Last time it was the outside of a two-storey house. That's $120 this season." → Booking |
| "We're not sure yet" | "No problem. I can hold a day for you until Friday with nothing to pay. Shall I?" |
| "We use someone else now" | Go to objection 7. |
Objections (3 of 15)
4. "It's too expensive." "I understand. Most customers on your street book outside only, and that keeps it at $120. If you book with a neighbour on the same day, you both get $15 off. Would that help?"
7. "We found someone cheaper." "That's fair, thanks for telling me. If anything changes, we're still doing your street on April 14. Can I send you a text with our number, just in case?"
11. "Call me in the summer." "Sure. Shall I put you down for a call in the first week of June? The summer rounds book up fast."
Voicemail
"Hi Mark, it's Anna from Clearview Window Care. We're cleaning on your street the week of April 14, and past customers get first pick of the days. Call or text us back on this number. Thanks!"
Files: Word and PDF. The prices, discount and dates come from the client's brief: we write the script and never call anyone.
Client: Clearview Window Care, a window cleaning firm with 4 crews in one city. Task: a script for calling customers who booked last year but not this year, to offer the spring clean. Standard package: 3 scenarios, 15 objections, a voicemail and a follow-up text. Excerpt below.
The client and all details are made up.
About this service
A fitness lead is warm for a day or two; after that the person has talked themselves out of it. This script helps your front desk and sales staff call quickly and in a friendly tone: ask what the person wants from training, invite them to a trial visit or a tour, explain memberships simply and agree on a time. It also covers renewals and members who stopped coming, where the aim is to listen first and then offer a way back. Objections such as 'too expensive', 'no time' and 'I'll start after the holidays' get short, honest replies. Memberships, prices and offers come only from your brief. You get a Word and PDF script. We write it and never call anyone. The script makes no health or weight-loss promises and gives no training or medical advice. Calling rules differ by country, so check the script against yours.
What is included
- What you getA Word and PDF script: each call in your package with a greeting, questions about goals and schedule, a simple explanation of memberships, branches for the usual answers, a close to a trial visit, tour or renewal and replies to the objections in your package. From Standard, a voicemail and a reminder text; in Premium, a one-page cheat sheet and a short training guide with practice in pairs.
- Goals firstWhat the person wants and when they can train
- Trial visit or tourA simple invitation with two time options
- Memberships in plain wordsYour options and prices, without a long list
- Members who stopped comingListening first, then a way back
- Honest promises onlyNo claims about weight, health or results
How it works
- 1BriefYou send your memberships, prices, offers and call types
- 2ScriptWe write the calls, branches and objection replies
- 3DeliveryYou get the script in Word and PDF on the order page
- 4Your callsYour staff use it and you ask for changes within the package
What we need from you
Your club's format (gym, studio, pool, group classes), memberships with real prices and any trial or intro offer, opening hours, which calls you need (new leads, renewals, members who stopped coming, freezes), what a good call ends with, the objections you hear most, words you must or must not use, and the language and tone. You may attach a price list, a current script or notes as Word or PDF files or screenshots, up to 3 files.
We will ask you:
- Which calls do you need?
- What memberships and offers do you have?
- What should a good call end with?
- Which objections do you hear most?
Compare packages
| Packages | Basic1 call, 5 objections$12 | Standard3 calls, 15 objections$24 | Premium5 calls, 30 objections, training$45 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Scenarios | 1 | 3 | 5 |
| Branches per scenario | up to 3 | up to 5 | up to 8 |
| Objections with answers | 5 | 15 | 30 |
| Voicemail and follow-up message | No | Yes | Yes |
| Cheat sheet and training guide | No | No | Yes |
| Business | Fitness club | Fitness club | Fitness club |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Will you call our leads or members?
No. We write the script; your staff make the calls.
Can the script talk about results?
It talks about what the club offers, not about weight loss or health outcomes. It gives no training or medical advice; such questions go to your coaches.
Can it include calls to members who stopped coming?
Yes, as one of the scenarios in your package. The call starts by asking how the person is and why they paused, with no guilt or pressure.
Do you promise more memberships sold?
No. Results depend on your club, prices and who calls. Try the script and ask for changes within your package.
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