BusinessCar sales script
Sales call script for a car dealership: calling back enquiries, finding the right car, objections and a test drive
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Dental booking scriptPhone Sales
Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Example for the Standard package
Call script: inviting past customers of a window cleaning firm back for spring
Scenario 1: a past customer answers
Opening. "Hi, is this Mark? It's Anna from Clearview Window Care. We cleaned your windows last April. Have you got a minute?"
- Yes → go to The reason for the call.
- "Not now" → "Of course. When is better, today after five or tomorrow morning?" Note the time and end the call politely.
- "Who?" → "Clearview, the window cleaners. We did your house on Elm Road last spring." Then The reason for the call.
The reason for the call. "We're planning the spring rounds on your street for the week of April 14. Past customers get first pick of the days. Would you like us to book you in?"
| Answer | What to say next |
|---|---|
| "Yes" | "Great. Is it the same as last time, outside only, or inside too?" → Booking |
| "How much is it?" | "Last time it was the outside of a two-storey house. That's $120 this season." → Booking |
| "We're not sure yet" | "No problem. I can hold a day for you until Friday with nothing to pay. Shall I?" |
| "We use someone else now" | Go to objection 7. |
Objections (3 of 15)
4. "It's too expensive." "I understand. Most customers on your street book outside only, and that keeps it at $120. If you book with a neighbour on the same day, you both get $15 off. Would that help?"
7. "We found someone cheaper." "That's fair, thanks for telling me. If anything changes, we're still doing your street on April 14. Can I send you a text with our number, just in case?"
11. "Call me in the summer." "Sure. Shall I put you down for a call in the first week of June? The summer rounds book up fast."
Voicemail
"Hi Mark, it's Anna from Clearview Window Care. We're cleaning on your street the week of April 14, and past customers get first pick of the days. Call or text us back on this number. Thanks!"
Files: Word and PDF. The prices, discount and dates come from the client's brief: we write the script and never call anyone.
Client: Clearview Window Care, a window cleaning firm with 4 crews in one city. Task: a script for calling customers who booked last year but not this year, to offer the spring clean. Standard package: 3 scenarios, 15 objections, a voicemail and a follow-up text. Excerpt below.
The client and all details are made up.
About this service
People who leave a request on a dental site are often anxious or comparing prices, and a rushed callback loses them. This script helps your administrators call back new patient requests in a calm, friendly way: greet, find out what worries the person, explain how a first visit works at your clinic, answer questions about price, pain and time, and book a convenient slot. It also covers patients who did not come and check-up reminders. All prices, services and offers come from your brief. You get a Word and PDF script. We write it only: we never call patients. The script gives no medical advice and makes no promises about treatment results; clinical questions go to your dentist. Rules on calls, consent and health advertising differ by country, so check the script against yours.
What is included
- What you getA Word and PDF script: each call in your package with a greeting, questions about the request, a short explanation of the first visit, branches for the usual answers, booking steps and replies to the objections in your package. From Standard, a voicemail and a reminder text; in Premium, a one-page cheat sheet for the reception desk and a short training guide with practice in pairs.
- A warm callbackGreeting and a simple question about what the person needs
- Fear and price doubtsCalm answers from your own prices and how you work
- How the first visit goesWhat happens, how long it takes, what to bring
- Booking a slotOffering two options and confirming the details
- Clinical questions passed onNo diagnoses or treatment promises on the phone
How it works
- 1BriefYou send your services, prices, first-visit terms and call types
- 2ScriptWe write the calls, branches and replies to doubts
- 3DeliveryYou get the script in Word and PDF on the order page
- 4Your callsAdministrators use it and you ask for changes within the package
What we need from you
Where requests come from (site form, ads, social media), the services and first-visit offer you have with real prices, how a first visit works at your clinic, opening hours and booking rules, which calls you need (new requests, no-shows, check-up reminders), the doubts patients voice most, words your clinic must or must not use, and the language and tone. You may attach a price list, a current script or notes as Word or PDF files or screenshots, up to 3 files. Please do not send patients' personal or health data.
We will ask you:
- Which calls do you need?
- What is your first-visit offer?
- Which doubts do patients voice most?
- How do you handle urgent cases?
Compare packages
| Packages | Basic1 call, 5 objections$13 | Standard3 calls, 15 objections$25 | Premium5 calls, 30 objections, training$46 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Scenarios | 1 | 3 | 5 |
| Branches per scenario | up to 3 | up to 5 | up to 8 |
| Objections with answers | 5 | 15 | 30 |
| Voicemail and follow-up message | No | Yes | Yes |
| Cheat sheet and training guide | No | No | Yes |
| Business | Dental clinic | Dental clinic | Dental clinic |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Will you call our patients?
No. We write the script; your administrators make the calls.
Will the script answer medical questions?
No. It gives no diagnoses, treatment advice or promised results. When a patient asks a clinical question, the script offers a visit or a callback from the dentist.
What if a caller has severe pain?
Tell us how your clinic handles urgent cases, and we add a branch that offers the earliest slot or points to emergency care as you specify.
Can you mention our offers and prices?
Yes, the ones you send, written as you give them. We never invent prices, discounts or reviews.
Do you promise more booked patients?
No. Results depend on your requests, prices and who calls. Try the script and ask for changes within your package.
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