BusinessReal estate call script
Real estate agency call script: calls to buyers, sellers and landlords, objections and a booked viewing
Pricefrom $13
Call scriptPhone Sales
Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Example for the Standard package
Call script: inviting past customers of a window cleaning firm back for spring
Scenario 1: a past customer answers
Opening. "Hi, is this Mark? It's Anna from Clearview Window Care. We cleaned your windows last April. Have you got a minute?"
- Yes → go to The reason for the call.
- "Not now" → "Of course. When is better, today after five or tomorrow morning?" Note the time and end the call politely.
- "Who?" → "Clearview, the window cleaners. We did your house on Elm Road last spring." Then The reason for the call.
The reason for the call. "We're planning the spring rounds on your street for the week of April 14. Past customers get first pick of the days. Would you like us to book you in?"
| Answer | What to say next |
|---|---|
| "Yes" | "Great. Is it the same as last time, outside only, or inside too?" → Booking |
| "How much is it?" | "Last time it was the outside of a two-storey house. That's $120 this season." → Booking |
| "We're not sure yet" | "No problem. I can hold a day for you until Friday with nothing to pay. Shall I?" |
| "We use someone else now" | Go to objection 7. |
Objections (3 of 15)
4. "It's too expensive." "I understand. Most customers on your street book outside only, and that keeps it at $120. If you book with a neighbour on the same day, you both get $15 off. Would that help?"
7. "We found someone cheaper." "That's fair, thanks for telling me. If anything changes, we're still doing your street on April 14. Can I send you a text with our number, just in case?"
11. "Call me in the summer." "Sure. Shall I put you down for a call in the first week of June? The summer rounds book up fast."
Voicemail
"Hi Mark, it's Anna from Clearview Window Care. We're cleaning on your street the week of April 14, and past customers get first pick of the days. Call or text us back on this number. Thanks!"
Files: Word and PDF. The prices, discount and dates come from the client's brief: we write the script and never call anyone.
Client: Clearview Window Care, a window cleaning firm with 4 crews in one city. Task: a script for calling customers who booked last year but not this year, to offer the spring clean. Standard package: 3 scenarios, 15 objections, a voicemail and a follow-up text. Excerpt below.
The client and all details are made up.
About this service
A call script is the conversation laid out step by step: how to open, which questions to ask, what to say after each likely answer, how to handle objections and how to close the call or agree on the next step. Tell us whether it is for sales calls, inbound calls or a phone survey, what you offer, who you call or who calls you, and what the call should achieve. You get a Word and PDF document with the call flow and its branches and ready answers to objections; Premium adds a one-page cheat sheet and a short guide for training the people who make the calls. We write the script only: we never make or take calls for you. Prices, offers and terms in the script come from your brief and are never invented. Rules on cold calls, consent and call recording differ by country, so check the script against yours before use.
What is included
- What you getA Word and PDF document: the call flow for each scenario in your package, with an opening, questions, branches for the usual answers and a close, plus ready answers to the objections in your package. From Standard, also a voicemail message and a follow-up email or text to send after the call; in Premium, a one-page cheat sheet to keep beside the phone and a short training guide with practice exercises in pairs.
- An opening that holds attentionWho is calling, why, and a reason to keep listening
- Questions in a clear orderTo find out needs, or survey questions that are easy to answer
- Branches for each answerWhat to say after yes, no, not now or I am busy
- Answers to objectionsShort, honest replies on price, timing, trust and other doubts
- A clear closeA meeting, a sale, a booking, a callback or a polite goodbye
How it works
- 1BriefYou describe the call type, the offer, the people and the goal
- 2ScriptWe write the flow, the branches and the answers to objections
- 3DeliveryYou get the script in Word and PDF on the order page
- 4Your callsYou rehearse it, use it on real calls and ask for changes within your package
What we need from you
What the calls are for (sales, inbound calls or a survey), what you offer with your real prices and terms, who you call or who calls you, what a good call ends with (a meeting, a sale, a booking or completed answers), the objections and questions you hear most, words you must or must not use, and the language and tone. For a survey, the questions or topics you need answered. You may attach a current script, a price list or notes as Word or PDF files or screenshots, up to 3 files.
We will ask you:
- What are the calls for?
- What do you offer, and to whom?
- What should a good call end with?
- Which objections or questions do you hear most?
- Language and tone
Compare packages
| Packages | Basic1 scenario, 5 objections$15 | Standard3 scenarios, 15 objections$29 | Premium5 scenarios, 30 objections$55 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Scenarios | 1 | 3 | 5 |
| Branches per scenario | up to 3 | up to 5 | up to 8 |
| Objections with answers | 5 | 15 | 30 |
| Voicemail and follow-up message | No | Yes | Yes |
| Cheat sheet and training guide | No | No | Yes |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Will you make the calls for us?
No. We write the script; you or your staff make and take the calls.
Can the script be for inbound calls or a survey, not sales?
Yes. Say which in the brief: for inbound calls we write greetings, booking and routing steps and answers to common questions; for a survey, a short introduction, the questions in order and polite ways to handle refusals.
Do you promise more sales or bookings?
No. Results depend on your offer, your list, who calls and how. The script gives the calls a clear structure; try it, note what people say and ask for changes within your package.
Will the script follow calling rules?
We keep it honest and polite, with no pressure or false claims, and the caller always says who they are and why they call. Rules on cold calls, consent, do-not-call lists and recording differ by country, so check them before use; this is not legal advice.
Can the script be in another language?
Yes, we write it in the language you choose. Read it aloud before use and change any words that do not sound like you.
Did not find your answer?
Business
BusinessSolar sales script
Sales call script for solar panel installers: qualifying the home, honest answers on cost and a booked site survey
Pricefrom $12
BusinessInsurance call script
Sales call script for an insurance agent: needs questions, plain policy explanations, objections and a meeting
Pricefrom $13
BusinessB2B cold call script
B2B software cold call script: reaching the right person, discovery questions, objections and a booked demo
Pricefrom $13