Solar sales scriptPhone Sales

Sales call script for solar panel installers: qualifying the home, honest answers on cost and a booked site survey

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Sales call script for solar panel installers: qualifying the home, honest answers on cost and a booked site survey

Example result

Example for the Standard package

Call script: inviting past customers of a window cleaning firm back for spring

Scenario 1: a past customer answers

Opening. "Hi, is this Mark? It's Anna from Clearview Window Care. We cleaned your windows last April. Have you got a minute?"

  • Yes → go to The reason for the call.
  • "Not now" → "Of course. When is better, today after five or tomorrow morning?" Note the time and end the call politely.
  • "Who?" → "Clearview, the window cleaners. We did your house on Elm Road last spring." Then The reason for the call.

The reason for the call. "We're planning the spring rounds on your street for the week of April 14. Past customers get first pick of the days. Would you like us to book you in?"

AnswerWhat to say next
"Yes""Great. Is it the same as last time, outside only, or inside too?" → Booking
"How much is it?""Last time it was the outside of a two-storey house. That's $120 this season." → Booking
"We're not sure yet""No problem. I can hold a day for you until Friday with nothing to pay. Shall I?"
"We use someone else now"Go to objection 7.

Objections (3 of 15)

4. "It's too expensive." "I understand. Most customers on your street book outside only, and that keeps it at $120. If you book with a neighbour on the same day, you both get $15 off. Would that help?"

7. "We found someone cheaper." "That's fair, thanks for telling me. If anything changes, we're still doing your street on April 14. Can I send you a text with our number, just in case?"

11. "Call me in the summer." "Sure. Shall I put you down for a call in the first week of June? The summer rounds book up fast."

Voicemail

"Hi Mark, it's Anna from Clearview Window Care. We're cleaning on your street the week of April 14, and past customers get first pick of the days. Call or text us back on this number. Thanks!"

Files: Word and PDF. The prices, discount and dates come from the client's brief: we write the script and never call anyone.

Client: Clearview Window Care, a window cleaning firm with 4 crews in one city. Task: a script for calling customers who booked last year but not this year, to offer the spring clean. Standard package: 3 scenarios, 15 objections, a voicemail and a follow-up text. Excerpt below.

The client and all details are made up.

About this service

Solar sales calls go wrong in two ways: the caller cannot qualify the home quickly, or promises savings the homeowner later does not see. This script fixes both. It asks the questions that matter for a quote, such as roof type and direction, shading, the household's bills and who owns the home, then moves to booking a site survey. Objections on cost, payback, 'we may move' and 'I heard panels don't work in winter' get calm answers built only on the figures, warranties and finance terms you send. You get a Word and PDF script. We write it and never call anyone. We do not estimate savings, payback or subsidies ourselves, and nothing in the script promises a result. Cold-call and consent rules differ by country, so check the script against yours.

What is included

  • What you getA Word and PDF script: each call in your package with an opening, questions about the home and the bills, branches for the usual answers, a close to a booked site survey or quote visit, and replies to the objections in your package. From Standard, a voicemail and a follow-up message; in Premium, a one-page cheat sheet and a short training guide with practice in pairs.
  • Qualifying questionsRoof, shading, ownership and current bills, in a natural order
  • Cost and paybackAnswers built only on your own figures and terms
  • Doubts about the panelsWeather, upkeep, warranty and moving home
  • Booking a site surveyDate, address check and who will be at home
  • No pressureNo false urgency and no promised savings

How it works

  1. 1
    BriefYou send your offer, prices, warranties and the calls you make
  2. 2
    ScriptWe write the questions, branches and objection replies
  3. 3
    DeliveryYou get the script in Word and PDF on the order page
  4. 4
    Your callsYour sales staff try it and you ask for changes within the package

What we need from you

Who you sell to (homeowners, farms, small businesses), the systems you install with your real prices, warranties and finance or rental terms, the questions you need answered before a quote, what a good call ends with (a site survey, a remote quote, a callback), the doubts your callers hear most, any figures you are allowed to quote, and the language and tone. You may attach a current script, a price list or a sample quote as Word or PDF files or screenshots, up to 3 files.

We will ask you:

  • Who do you call?
  • What do you install and on what terms?
  • What should a good call end with?
  • Which doubts do you hear most?

Compare packages

Basic1 call, 5 objections$12Standard3 calls, 15 objections$24Premium5 calls, 30 objections, training$46
Deadline1 day2 days3 days
Revisions123
Scenarios135
Branches per scenarioup to 3up to 5up to 8
Objections with answers51530
Voicemail and follow-up messageNoYesYes
Cheat sheet and training guideNoNoYes
BusinessSolar panel installationSolar panel installationSolar panel installation
OrderOrderOrder

Payment protection

You pay when you order, but the money is released only for accepted work.

  • Fixed priceThe package price does not change after you pay.
  • The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
  • Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
  • Free revisionsAsk for changes within your brief as many times as the package allows.
  • Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
  • Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
How it works →

Questions and answers

Will you call homeowners for us?

No. We write the script; your staff make the calls.

Will the script tell people how much they will save?

Only in the words and figures you give us, and as an estimate for the site survey to confirm. We do not calculate savings, payback or subsidies, and the script never promises them.

Can it cover business customers?

Yes. Business roofs can be one of the scenarios in your package, with their own questions and objections.

Do you promise more sales?

No. Results depend on your offer, your leads and who calls. The script gives calls a clear structure; try it and ask for changes within your package.

What about calling rules?

The caller always says who they are and why they call, with no pressure. Rules on cold calls, consent and do-not-call lists differ by country; check yours before use, this is not legal advice.

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