BusinessWeb studio sales script
Sales call script for a web studio: calls about new sites, questions on goals and budget, objections and a meeting
Pricefrom $13
Cleaning sales scriptPhone Sales
Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Example for the Standard package
Call script: inviting past customers of a window cleaning firm back for spring
Scenario 1: a past customer answers
Opening. "Hi, is this Mark? It's Anna from Clearview Window Care. We cleaned your windows last April. Have you got a minute?"
- Yes → go to The reason for the call.
- "Not now" → "Of course. When is better, today after five or tomorrow morning?" Note the time and end the call politely.
- "Who?" → "Clearview, the window cleaners. We did your house on Elm Road last spring." Then The reason for the call.
The reason for the call. "We're planning the spring rounds on your street for the week of April 14. Past customers get first pick of the days. Would you like us to book you in?"
| Answer | What to say next |
|---|---|
| "Yes" | "Great. Is it the same as last time, outside only, or inside too?" → Booking |
| "How much is it?" | "Last time it was the outside of a two-storey house. That's $120 this season." → Booking |
| "We're not sure yet" | "No problem. I can hold a day for you until Friday with nothing to pay. Shall I?" |
| "We use someone else now" | Go to objection 7. |
Objections (3 of 15)
4. "It's too expensive." "I understand. Most customers on your street book outside only, and that keeps it at $120. If you book with a neighbour on the same day, you both get $15 off. Would that help?"
7. "We found someone cheaper." "That's fair, thanks for telling me. If anything changes, we're still doing your street on April 14. Can I send you a text with our number, just in case?"
11. "Call me in the summer." "Sure. Shall I put you down for a call in the first week of June? The summer rounds book up fast."
Voicemail
"Hi Mark, it's Anna from Clearview Window Care. We're cleaning on your street the week of April 14, and past customers get first pick of the days. Call or text us back on this number. Thanks!"
Files: Word and PDF. The prices, discount and dates come from the client's brief: we write the script and never call anyone.
Client: Clearview Window Care, a window cleaning firm with 4 crews in one city. Task: a script for calling customers who booked last year but not this year, to offer the spring clean. Standard package: 3 scenarios, 15 objections, a voicemail and a follow-up text. Excerpt below.
The client and all details are made up.
About this service
In cleaning, the call decides two things: whether the quote will be right and whether a one-off clean turns into a regular one. This script helps your staff ask the questions a quote needs, such as size of the home or office, type of clean, pets, access and date, and then explain what is and is not included. It covers calls to offices and businesses, and a call after the first clean that offers regular visits. Objections like 'too expensive', 'I can clean myself' and 'can I trust strangers in my home' get calm, honest replies. Services, prices, guarantees and insurance details come only from your brief. You get a Word and PDF script. We write it and never call anyone, and we never invent prices, reviews or guarantees. Calling rules differ by country, so check the script against yours.
What is included
- What you getA Word and PDF script: each call in your package with a greeting, quote questions, a short explanation of what is included, branches for the usual answers, a close to a booking or a site visit and replies to the objections in your package. From Standard, a voicemail and a follow-up message with the quote; in Premium, a one-page cheat sheet and a short training guide with practice in pairs.
- Questions for a quoteSize, type of clean, pets, access and date
- What is includedA clear list so there are no surprises on the day
- Trust questionsKeys, staff checks and damage, from your own terms
- Office and business callsSchedules, contracts and who signs off
- From one-off to regularA call after the first clean with a fair offer
How it works
- 1BriefYou send your services, prices, terms and call types
- 2ScriptWe write the calls, branches and objection replies
- 3DeliveryYou get the script in Word and PDF on the order page
- 4Your callsYour staff use it and you ask for changes within the package
What we need from you
Your services (regular, deep, after renovation, move-out, offices, windows), real prices or how you quote, what each clean includes and excludes, your terms on keys, damage, insurance and cancellations, which calls you need (incoming requests, offices, clients after a first clean), what a good call ends with, the objections you hear most, and the language and tone. You may attach a price list, a checklist of what is cleaned or a current script as Word or PDF files or screenshots, up to 3 files.
We will ask you:
- Which services do the calls cover?
- How do you quote?
- What should a good call end with?
- Which objections do you hear most?
Compare packages
| Packages | Basic1 call, 5 objections$12 | Standard3 calls, 15 objections$24 | Premium5 calls, 30 objections, training$44 |
|---|---|---|---|
| Deadline | 1 day | 2 days | 3 days |
| Revisions | 1 | 2 | 3 |
| Scenarios | 1 | 3 | 5 |
| Branches per scenario | up to 3 | up to 5 | up to 8 |
| Objections with answers | 5 | 15 | 30 |
| Voicemail and follow-up message | No | Yes | Yes |
| Cheat sheet and training guide | No | No | Yes |
| Business | Cleaning company | Cleaning company | Cleaning company |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Will you call clients for us?
No. We write the script; your staff make and take the calls.
Can the script give a price on the phone?
Yes, using your own prices and rules, for example a price per room or a range that is confirmed after photos or a visit. We never set prices ourselves.
Can it cover offices as well as homes?
Yes. Each client type with its own questions counts as one scenario in your package.
Do you promise more orders?
No. Results depend on your prices, service and who calls. Try the script and ask for changes within your package.
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