Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
Sales copy: ads and landing page for a weekend pottery workshop
Core message
You will leave with pieces you made yourself, even if you have never touched a wheel. The small group is the proof: there is time to help everyone.
Ad variants to test
| # | Headline | Text | Angle |
|---|---|---|---|
| A | Your first bowl, this weekend | Two days at the wheel, 6 people per group, 3 finished pieces to take home. No experience needed. | Outcome |
| B | Never touched clay? Perfect. | Our weekend workshop is built for complete beginners. Small group, all materials included. | Fear of being bad at it |
| C | A weekend away from screens | Two days, wet clay and a wheel. Leave with mugs and bowls you made yourself. | Escape |
Call to action on all three: See dates
Landing page
Make your first bowl this weekend
Two days at the pottery wheel in a group of six. You go home with at least three pieces you made yourself, glazed and fired.
[Button] Choose your weekend: $240
What happens over two days
- Saturday: centring clay, opening and pulling your first walls. Most people have a cylinder by lunch.
- Sunday: trimming yesterday's pieces, adding handles and choosing glazes.
- Two weeks later: your pieces are fired twice and ready to collect.
Why six people
With six students and one teacher, nobody waits long for help. When your clay goes off-centre, someone is there to show you why.
What is included
Clay, tools, apron, glazes, two firings, tea and snacks. You only need clothes that can get dirty.
Questions people ask
I'm not artistic. Will I manage? The wheel is a skill, not a talent; the first day is all technique. What if I can't make the dates? Transfer to another weekend free of charge up to 7 days before. Can I come with a friend? Yes. Book two places together and you will share a bench.
Next weekends fill quickly
Six places per group, three groups a month.
[Button] See dates and book
Objections handled
| Objection | Where it is answered |
|---|---|
| "I'll be bad at it" | Ad B, FAQ 1 |
| "$240 is a lot" | What is included, 3 pieces to keep |
| "My plans might change" | FAQ 2 |
Client: Kiln Corner, a small pottery studio running 2-day wheel-throwing workshops for beginners ($240, max 6 people) Buyer: adults aged 28–50 who want a hands-on hobby and have never touched clay Claims the client confirmed: groups of 6 maximum, all materials and two firings included, every student takes home at least 3 finished pieces
The client and all details are made up.
About this service
Front desk and support staff talk to every customer, but they are not salespeople and an awkward upsell can annoy guests more than it earns. We write short, friendly offers tied to moments that already happen: booking an appointment, checking in, paying, answering a complaint or confirming by phone. Each offer is a line or two that explains the benefit to this customer, a soft question, and what to say if they decline, for salons, clinics, hotels, gyms or any service desk.
What is included
- What you getA front desk upsell script organised by customer moment, with offer lines, soft questions and polite responses to a no, as text on the order page.
- Offers by momentBooking, arrival, payment, follow-up
- Benefit firstWhy this add-on helps this customer
- Soft questionsEasy to say yes or no to
- Graceful noWhat to say so the guest feels fine
- Phone and chat versionsShort lines for both
How it works
- 1Your servicesYou list add-ons and customer moments
- 2WritingWe write offers for each moment
- 3TrainingStaff practise the lines
What we need from you
Your business type, the services or add-ons you want to sell more of with prices, the customer moments your staff handle, current phrases if any, and anything staff must not push (for example in medical settings).
We will ask you:
- What kind of business is it?
- Which add-ons or upgrades do you want to sell more often?
- Where do staff talk to customers: desk, phone, chat?
- Is there anything staff must never push?
Compare packages
| Packages | BasicUpsell lines$12 | StandardFull desk script$25 | PremiumScript and staff guide$45 |
|---|---|---|---|
| Deadline | 1 day | 3 days | 4 days |
| Revisions | 1 | 2 | 3 |
| Customer moments | 3 | up to 6 | up to 8 |
| Offers | up to 5 | up to 10 | up to 15 |
| Chat versions | No | Yes | Yes |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Will guests feel pressured?
The lines offer once, explain the benefit and accept a no gracefully. Pushy repetition is left out on purpose.
Does it work for medical clinics?
Yes, with care: we offer only services you list as appropriate and avoid any wording that sounds like medical advice.
Can we add seasonal offers later?
Yes. Use a revision to add them, or keep the pattern and write new lines in the same style.