Payment protectionDetails
- Revisions within the package are free.
- If you do not respond within 3 days of delivery, the work is accepted automatically.
The money is reserved when you pay and released only once you accept the work.
Example result
SOP set: opening and closing procedures for a small café
SOP-02: Closing the café
| Purpose | Leave the café clean, safe and ready for the morning shift |
| Who | The closing barista; the shift lead signs off |
| When | Start at 5:30 pm, doors locked at 6:00 pm, finished by 6:45 pm |
| You need | Closing checklist sheet, till key, cleaning caddy, blue cloths |
Before you start
Warning: Never switch off the main power at the wall. The fridges and the alarm run on the same board.
Steps
- At 5:30 pm, turn the door sign to "Last orders". Customers already inside can stay until 6:00.
- Switch the coffee machine to rinse mode. Press and hold the cup button for 5 seconds. You should see: "RINSE" flashing on the display and hot water running through both group heads for about 2 minutes.
- Take out the portafilters and soak them in the black container with one cleaning tablet. Leave them for 20 minutes.
- Move cakes and sandwiches to the back fridge. Label anything opened today with today's date and "Use by tomorrow".
- Record the fridge temperatures on the log sheet. You should see: between 1 °C and 5 °C. If a fridge shows above 5 °C, go to step 12 first.
- At 6:00 pm, lock the front door and turn the sign to "Closed".
- Close the till. Press MENU, then "End of day", then "Z report". You should see: the report printing with today's total. Do not count the cash at the counter; take the drawer to the office.
(Steps 8–14: floors, bins, alarm and handover note.)
If something goes wrong
| Problem | What to do |
|---|---|
| Fridge above 5 °C | Move food to the second fridge, note the time and temperature, message the shift lead |
| Z report does not print | Replace the paper roll; if it still fails, write the total from the screen and photograph it |
| Alarm will not set | Check the back door is fully shut; the alarm will not arm with it open |
Sign-off
Closing barista: name, time. Shift lead: initials.
Last reviewed: [date]. Review again when the coffee machine or till is replaced.
Client: Bluebell Café, 22 seats, 7 staff working in rotating shifts Input: the owner's voice notes, a handwritten checklist and 9 photos of the counter, coffee machine and till screen Delivered: a set of 6 SOPs (4,600 words): opening, closing, cash handling, fridge temperature log, deep-cleaning the coffee machine, handling a customer complaint. Below: an excerpt of the closing procedure.
The client and all details are made up.
About this service
Safety rules that live in a thick binder in the site office do not help a crew at 7 a.m.; workers need short procedures they can read at the toolbox talk and checklists the foreman can tick off. We turn your safety plan, risk assessments and notes into clear site procedures: site induction, PPE, working at height, scaffolds and ladders, power tools, excavations, hot works, incident reporting and the daily start-of-shift check. Every rule comes from your documents and local requirements, written in short steps and plain words for mixed-language crews.
What is included
- What you getSite safety procedures and tick-box checklists on the order page and as a Word (.docx) or PDF file, organised by task and ready to print for the site office.
- Site inductionWhat every new worker hears on day one
- Task proceduresHeight, scaffolds, tools, excavations, hot works
- Daily checksStart-of-shift checklist for the foreman
- IncidentsStop work, first aid, reporting steps
- Plain languageShort steps for mixed-language crews
How it works
- 1BriefYou send your safety documents and works
- 2WritingWe turn them into steps and checklists
- 3DeliveryYou get printable procedures
What we need from you
Your type of sites and works, your safety plan, risk assessments or method statements (PDF, Word or Excel), the local rules you must follow, who is responsible on site, and photos of current signs or checklists.
We will ask you:
- What kind of construction work do your crews do?
- Which local safety rules or standards apply?
- Who is responsible for safety on site?
- Which tasks cause the most incidents or near misses?
Compare packages
| Packages | BasicOne task procedure$15 | StandardSite safety set$35 | PremiumFull site safety manual$69 |
|---|---|---|---|
| Deadline | 1 day | 3 days | 5 days |
| Revisions | 1 | 2 | 3 |
| Length | up to 1,500 words | up to 5,000 words | up to 12,000 words |
| Procedures | 1 | up to 6 | up to 15 |
| Checklists | Yes | Yes | Yes |
| Order Basic | Order Standard | Order Premium |
Payment protection
You pay when you order, but the money is released only for accepted work.
- Fixed priceThe package price does not change after you pay.
- The money is reservedWhen you pay, the amount is only reserved. It is released to the service once you accept the work.
- Checked before deliveryEvery result goes through a quality check before it reaches you, and you see it on the order page before accepting it.
- Free revisionsAsk for changes within your brief as many times as the package allows.
- Acceptance after 3 daysIf within 3 days of delivery you neither accept the work nor ask for changes, it is accepted automatically. If you write in the order chat after delivery, the order waits; once we answer, we may start the 3 days again and will say so in the chat.
- Redo or a full refundIf the result does not match your brief and the revisions did not fix it, or the work takes more than twice its deadline, write in the order chat: we will redo the work or refund the payment in full.
Questions and answers
Does this replace our official safety plan?
No. The procedures put your plan into practical steps, but they do not replace legal safety documents or the judgement of your safety officer. Have them review the text before use.
Can you write rules for our country without our documents?
We can write from general good practice, but legal requirements must come from you or your safety adviser.
Can the checklists be in another language?
Yes, name the language in the brief. For several languages, place a separate order per language.